Downtime can cost retailers hundreds of thousands of dollars per minute, and bad experiences go viral. As retail rapidly evolves due to digital disruption, complex technology stacks and distributed teams need to work flawlessly together all the time in service to delighting customers.
Retailers must ensure high availability across complex, interconnected services such as payment gateways, inventory and order management, and website and mobile apps. Especially during peak seasons, it’s critical to stay up while minimizing staff burnout. PagerDuty’s retail solutions help teams achieve complete visibility, proactively resolve problems, and capitalize on real-time opportunities to delight customers.