PagerDuty for Retail
Downtime can cost retailers hundreds of thousands of dollars per minute, and bad experiences go viral. As retail rapidly evolves due to digital disruption, complex technology stacks and distributed teams need to work flawlessly together all the time in service to delighting customers.TRY NOW CONTACT US
Deliver Amazing Customer Experiences
Retailers must ensure high availability across complex, interconnected services such as payment gateways, inventory and order management, and website and mobile apps. Especially during peak seasons, it’s critical to stay up while minimizing staff burnout. PagerDuty’s retail solutions help teams achieve complete visibility, proactively resolve problems, and capitalize on real-time opportunities to delight customers.
Reinvent Retail with Real-time Operations
"PagerDuty has the most advanced and streamlined tool on the market. It is really helping us unify and understand things at more of a holistic level across the technology organization."
Sr. Manager of Production Support, American Eagle Outfitters
Integrating Fragmented Tools and Processes with PagerDuty
American Eagle proactively protects customer experiences across channels, using PagerDuty as a catalyst to modernize and standardize its approach to incident response across the business.
How Real-Time Operations Powers Retail
Live Call Routing, ticketing integrations, and automated escalations help teams scale to deliver 24x7 support.
Automatically align IT responders and business stakeholders to do what’s right for customers, and quantify business impact to prioritize and improve.
300+ native integrations as well as open API’s enable visibility and actionability across data from any source.
Integrated Intelligence & Automation
Focus on what matters and rapidly prevent customer impact with holistic context powered by machine learning and best practice response automation.