Senior Vice President, Strategy and Corporate Development
As SVP, Business Development & Corporate Strategy, Jukka Alanen brings to PagerDuty a long history of success in driving business growth and strategic expansion for both VC-backed start-ups and Fortune 500 companies.
Before arriving at PagerDuty, Jukka served as Vice President of Business Development & Corporate Strategy at Black Duck. Jukka also served as Vice President of Business Development & Strategy for Arxan Technologies, Vice President of Business Development and Alliances for Symantec, and as Engagement Manager for McKinsey & Company.
Jukka holds an M.S. in Economics and Business Administration from Helsinki School of Economics and Business Administration as well as an M.S. in Engineering from Helsinki University of Technology. He has also completed the Executive Program for Growing Companies at Stanford University Graduate School of Business.
Chief of Staff
Katherine Almeida is PagerDuty’s Chief of Staff, responsible for partnering closely with the CEO and executive leadership team to ensure key company priorities, core functions, and strategic projects are expertly and seamlessly executed. Previously, Katherine served as Senior Manager Corporate Development & Strategy for Prosper Marketplace and prior to that, drove Financial Planning & Analysis for Quantcast. Katherine began her career in investment banking at Bank of America Merrill Lynch.
Katherine is a graduate of Georgetown University, where she received her B.A. in Government.
Senior Vice President of Engineering
Armed with a 20-year history of maximizing value to users through technological innovation, Tim Armandpour is PagerDuty’s SVP of Engineering.
Prior to joining PagerDuty, Tim led product management and engineering teams at Yapstone, a global payment solutions provider. Tim also led the global engineering teams at PayPal that delivered new product experiences across tablets, mobile devices, and the web. He also served as Vice President Engineering at Zong, prior to its acquisition by PayPal. Tim began his career in 1999 as Lead Engineer with Yodlee.
Tim is a graduate of University of California, San Diego, where he received his B.A. in Computer Science. He also holds 4 U.S. Patents.
Senior Vice President Legal, General Counsel and Corporate Secretary
Throughout her career, Stacey Giamalis has successfully handled a variety of typical and not-so-typical legal and other matters for technology companies in various sectors, including enterprise SaaS and enterprise software. She now serves as PagerDuty’s SVP Legal, General Counsel and Corporate Secretary.
Before joining PagerDuty, Stacey served as the Chief Legal Officer and Corporate Secretary for Apigee Corporation (Nasdaq: APIC) and prior to that, was the top legal executive and corporate secretary and served in additional executive roles for Adchemy, Inc., LookSmart, Inc. (Nasdaq: LOOK), QRS Corporation (Nasdaq: QRSI), and CrossWorlds Software (Nasdaq: CWLD).
Stacey has a B.A. from the University of California, Davis, and a J.D. from the University of California, Berkeley School of Law (Boalt Hall).
Chief Marketing Officer
Chief Revenue Officer
As Chief Revenue Officer, Dave oversees the growth and management of PagerDuty’s global revenue team, including sales, customer success and support, solutions consulting, channel partners and global services.
Dave is a high caliber global sales leader with more than 20 years’ experience leading highly effective, international teams in modern SaaS and enterprise software companies. Most recently, he was the Executive Vice President, North American Enterprise Sales at Salesforce, where he was responsible for developing new customer relationships while also expanding the company’s reach into existing enterprise accounts by focusing on value realization.
Dave also spent more than 17 years at Cisco in various sales leadership roles. Most recently, he served as the Senior Vice President of Global Security Sales and led a large team with deep knowledge in the cybersecurity space that was focused on solving their customers’ most pressing security challenges. Dave takes a customer-first approach and has a long track record of building and developing diverse teams.
Passionate about products that solve the big challenges faced by companies today, Dave is excited to be driving PagerDuty’s go-to-market strategy by creating pathways into new markets, as well as expanding its reach with enterprises globally.
Executive Director, Social Impact and Corporate Responsibility
Committed to proving the business case for social impact, Olivia Khalili brings 15 years of experience as a practitioner and thought leader in global social impact. She joined PagerDuty to define and launch the company’s social impact strategy and Pledge 1% commitment.
Before joining PagerDuty, Olivia built Yahoo’s global corporate responsibility program, Yahoo for Good, to mobilize the company's technology and employee talent to positively benefit society. Prior to Yahoo, she worked with Ashoka, creating innovative social impact programs that supported social entrepreneurs and enhanced brand equity for a portfolio of companies that included American Express and Ben & Jerry’s. In 2008, Olivia launched CauseCapitalism.com, an online resource to help businesses grow by embedding social purpose. Her approach stems from cross-sector experience working with the public sector, tech companies and nonprofits, and in international development in Micronesia.
Olivia has a B.A. Cum Laude degree in International Relations and Diplomatic History from the University of Pennsylvania, and currently serves as the Chair of the Board of Directors for GreatNonprofits and CommunityConnect Labs.
Chief People Officer
As Chief People Officer, Joe Militello leads PagerDuty’s entire People organization, including HR business partners, talent development, recruiting, total rewards, people operations, and diversity, inclusion and equity.
Joe brings more than 20 years of management experience in both private and public companies, and a track record of leading and coaching teams to execute on strategic business initiatives. He has consistently helped some of the world's most recognized, complex, and high-growth technology companies scale, build productive teams and reach their market potential.
Prior to PagerDuty, Joe served as Senior Vice President and Chief People Officer for Pivotal Software, where he led the worldwide People organization, corporate social responsibility, and internal transformation before its acquisition by VMware in 2019.
Before Pivotal, Joe held various senior leadership roles in M&A, recruiting, and People operations.
Before his career in Human Resources, Joe served as a Captain in the U.S. Marine Corps. Joe earned a bachelor’s degree in Finance from Fairfield University and a Master’s in Business Administration (MBA), and a Master’s in Finance from Boston College.
Senior Vice President and General Manager, Customer Service
As SVP and GM of Customer Service, Jonathan leads the service and support teams on the front lines of ensuring great experiences for our customers. He also is responsible for the Rundeck business unit, and the vision and strategy for our standalone Customer Service offering, which is supported by our integrations with Zendesk and Salesforce.
Jonathan has years of experience in the software industry including various product, marketing, and engineering executive roles at companies like Informix, Mercury/HP Software, Appcelerator, and Keynote Systems. Prior to joining PagerDuty, he was the Chief Product and Engineering Officer at Castlight Health, Inc., where his focus was on delivering and launching to market their next-generation predictive analytics platform for enterprises.
Jonathan holds a B.S. in Engineering from University of California, Davis, and an M.B.A. from Santa Clara University.
Chief Product Officer
As Chief Product Officer, Sean is responsible for our multi-product digital operations management platform. He leads the product management, product marketing, design, user experience and pricing teams to drive growth and innovation through seamless, fast time to value, user-focused solutions.
Sean has more than 20 years of experience in the technology industry, with the majority of that time at Amazon. He started as a technical product manager and rose through the ranks to become VP of Shopping Experience Technology, where he was responsible for the Amazon home page, product pages, cart, and checkout, as well as the technology to build these experiences. Then, as VP of Autonomous Delivery, he built and scaled a team of robotics, hardware, and software experts to operate the e-commerce giant’s first fully-electric autonomous delivery system. Prior to Amazon, Sean held positions at a number of enterprise software companies, and began his career at the Department of Defense.
Sean holds a bachelor’s degree in Computer Science from the University of Texas at Austin, and an M.B.A. from the Red McCombs School of Business (University of Texas).
Co-founder and General Manager
Alex Solomon is the Co-Founder and General Manager of PagerDuty. He is a passionate advocate for growing the community of PagerDuty practitioners by cultivating and sharing best practices that advance real-time operations.
Alex started PagerDuty in 2009 as founding CEO. He led the company through the first several stages of growth, from inception, product-market fit, multiple rounds of fundraising, building out the core functions of the company, and expansion of the product vision. He has served as a member of the PagerDuty board of directors since 2010.
Prior to PagerDuty, Alex was a software engineer at Amazon, where he built and maintained large-scale systems to help Amazon’s supply chain run efficiently and reliably. Alex graduated from the University of Waterloo with a B.S. in Software Engineering.
Chief Customer Officer
As Chief Customer Officer, Manjula Talreja leads PagerDuty's global customer success group, including customer success, professional services, support, renewals, and PagerDuty University. Her passion is in advising her customers in their digital transformation journey.
Manjula brings nearly three decades of IT industry leadership, with extensive experience in general management, business strategy consulting, and operations of large scale IT systems. Prior to PagerDuty, Manjula was the SVP of Customer Success at Salesforce, where she led teams to deliver world-class customer outcomes across large Enterprise, Commercial and SMB customers. Before Salesforce, she spent over two decades at Cisco in various senior leadership roles.
She was named 2020 Top 50 Women in Technology. Manjula continues to give back via her work in the community as board member of the City Year, a non-profit focused on underserved schools and providing young people a chance at a better future.
Manjula holds a B.S. in Business and Information Systems from Santa Clara University, as well as a B.S. in Economics from the University of Delhi.
Chief Executive Officer
Jennifer Tejada is CEO and Chairperson of PagerDuty. She brings to her role 25 years of unique experience, spanning mass consumer products to disruptive cloud and software solutions. Jennifer has a successful track record in product innovation, optimizing operations and scaling public and private enterprise technology companies.
Prior to her role at PagerDuty, Jennifer was CEO of Keynote Systems, where she led the company to strong, profitable growth before its acquisition by Dynatrace. Before Keynote, Jennifer was Executive Vice President and Chief Strategy Officer at Mincom, leading its global strategy up to its acquisition by ABB. She has also held senior positions at Procter & Gamble and i2 Technologies.
Jennifer was named one of the Top 25 Women Leaders in SaaS by The SaaS Report in 2017 and Best DevOps Solution Provider Exec by the 2017 DevOps Dozen awards. Along with PagerDuty CTO and co-founder, Alex Solomon, Jennifer was named Entrepreneur Of The Year® 2018 in the Infrastructure & Operations category in Northern California. She was also named to the 2018 Silicon Valley Business Journal/San Francisco Business Times Upstart 50 list.
Jennifer currently serves as a board member of The Estée Lauder Companies Inc. (NYSE: EL). She previously sat on the boards of Puppet, Inc. and oOh Media. Jennifer holds a B.S. from University of Michigan.
Senior Vice President of Finance
As Senior Vice President of Finance, Karen Walker leads the finance and accounting teams, overseeing financial planning and analysis, accounting, tax, and treasury.
She began her career in public accounting and is an alumnus of Ernst & Young and PricewaterhouseCoopers.
Karen is a skilled finance executive with experience across finance operations, financial planning and analysis, accounting, and investor relations. Karen has led finance organizations at varying stages of growth, from start-up to multi-national, with a focus on interactive media, marketplace, and software as-a-service (SaaS).
Prior to joining PagerDuty, Karen served as Chief Accounting Officer and Treasurer at Pandora Media until its sale to SiriusXM. Karen has held numerous leadership positions at high-profile companies including Uber and Virgin America.
She holds a degree in Accounting, Bachelor of Business Administration from Southern Methodist University.
Karen also serves on the Board of the ALS Association Golden West Chapter and has contributed to numerous Bay Area forums and panels focused on women in finance.
Chief Financial Officer
Leading the strategic and internal execution of the company, Howard Wilson serves as CFO at PagerDuty, where he’s responsible for building and leading the finance organization to support the company’s scaling and growth. Previously, he served as PagerDuty’s Chief Commercial Officer responsible for providing ongoing customer value and leading efforts that empowered people and decision-making. Howard brings more than 20 years of software, services, and operational management experience to his role with PagerDuty.
Prior to PagerDuty, Howard oversaw the SaaS business at Dynatrace, the leader in Application Performance Management. He was previously Chief Operating Officer at Keynote Systems, where he was responsible for all customer-facing operations. Howard also served as Senior Vice President of Field Operations at Ventyx, where he was responsible for a broad portfolio of functions, including business planning, sales operations, and recurring revenue operations. Prior to Ventyx, he spent 14 years at Oracle in various senior leadership roles.
Howard holds a B.S. in Information Systems and Psychology from University of South Africa.
Board of Directors
Mr. Dholakia has served on our board of directors since December 2019. Mr. Dholakia has served as the CEO of Twilio SendGrid at Twilio, Inc., a cloud communication platform, since Twilio’s acquisition of Sendgrid in February 2019. From 2014 to February 2019, he served as the Chief Executive Officer and a member of the Board of Directors of SendGrid, Inc., a customer communication platform, and as Chairman of the Board from September 2017 to February 2019. Prior to joining SendGrid, Mr. Dholakia served at Citrix Systems, Inc., an enterprise software company, as Group Vice President and General Manager of the Cloud Platforms group from 2011 to 2014 and as the Vice President of Marketing from 2010 to 2011. Mr. Dholakia joined Citrix in 2010 following Citrix’s acquisition of VMLogix, Inc., a provider of virtualization management software, where he served as Chief Executive Officer from 2007 to 2010. Mr. Dholakia holds a B.A. in Economics and an M.A. in Organizational Studies from Stanford University and an M.B.A. from Harvard Business School.
Board of Directors
Dr. Alec Gallimore has served on our Board since November 2020. Dr. Gallimore has served as the Robert J. Vlasic Dean of Engineering at the University of Michigan since 2016 and the Richard F. and Eleanor A. Towner Professor of Engineering at the University of Michigan since 2015. He has held various positions of increasing responsibility at the University of Michigan since joining the institution in 1992. Dr. Gallimore has served on several NASA and US Department of Defense boards and studies, including as a member of the United States Air Force Scientific Advisory Board. He is a fellow of the American Institute of Astronautics and Aeronautics and was elected into the National Academy of Engineering in 2019. Dr. Gallimore currently serves on the Board of Directors for ANSYS, Inc. (NASDAQ: ANSS), and on the Board of Trustees for the Institute for Defense Analyses (a not-for-profit entity). Dr. Gallimore holds a B.S. in Aerospace, Aeronautical and Astronautical Engineering from Rensselaer Polytechnic Institute and a M.A. and. Ph.D. in Aerospace, Aeronautical and Astronautical/Space Engineering from Princeton University.
Board of Directors
Ms. Gomez has served on our board of directors since October 2018. Since May 2016, Ms. Gomez has served as Chief Financial Officer at Zendesk, Inc., a global company that builds software for customer service and engagement. From July 2010 to April 2016, Ms. Gomez served in senior finance roles at salesforce.com, inc., including Senior Vice President Go To Market Distribution from July 2015 to April 2016, Vice President Sales and Support and Marketing Finance from June 2011 to June 2015, and Senior Director Marketing and General and Administrative Finance from July 2010 to June 2011. Prior to that, she held finance roles at Visa Inc., a financial services company, and The Charles Schwab Corporation, a brokerage and banking company. Ms. Gomez currently serves on the board of directors of Smartsheet Inc. Ms. Gomez holds a B.S. in Business Administration from the Haas School of Business at the University of California, Berkeley.
Board of Directors
Ms. Murthy has served on our board of directors since March 2019. Ms. Murthy has served as Chief Technology Officer at Gap Inc., a clothing and accessories retailer since March 2016. From September 2012 to March 2016, Ms. Murthy served in various roles at American Express Company, a multinational financial services company, including Senior Vice President and Chief Information Officer of Enterprise Growth from January 2015 to March 2016 and Vice President, Technology from September 2012 to January 2015. Ms. Murthy holds a B.S. in Electrical Engineering from Bangalore University and an M.S. in Computer Engineering from Santa Clara University.
Board of Directors
Mr. Nelson has served on our board of directors since June 2018. From July 2002 to June 2017, Mr. Nelson served as Chief Executive Officer at NetSuite Inc., a business management software company that was acquired by Oracle Corporation, a computer technology company, in November 2016. Mr. Nelson holds a B.S. in Biological Sciences and a M.A. in Anthropology from Stanford University.
Board of Directors
Mr. Solomon co-founded our company and has served as our Chief Technology Officer since July 2016 and as a member of our board of directors since November 2010. Mr. Solomon served as our Chief Executive Officer from May 2010 to July 2016. Mr. Solomon holds a B.S.E. from the University of Waterloo.
Board of Directors
Ms. Stewart has served on our board of directors since January 2021. She currently holds the title of Vice President, Global Partnerships at Google. Since joining Google in 2006 she has driven adoption of digital technologies within the C-Suite in the US and globally. Currently, she oversees the company’s Global Partnerships team for the largest US publishers across Search, Mobile Apps, Commerce, News, Media & Entertainment, Telecommunications and Domains.
Prior to Google she had an extensive automotive career where she led Chrysler Group Interactive Communications for DaimlerChrysler AG, Dodge Passenger Cars and Minivans brand management and Chrysler Brand Advertising. During her tenure Advertising Age named the Chrysler Group the 2005 Interactive Marketer of the Year. Ms. Stewart enjoyed a 10-year management career with IBM in software/hardware pricing, sales and PC product marketing. As an entrepreneur she served as President, COO and co-founder for Nia Enterprises, a web-based company as well as the Founder and CEO for One Moment in Time, a formal wear rental company for women. Over the past several years she has been recognized externally for her leadership as a Woman to Watch (Advertising Age, 2011), Power 100 (Ebony, 2012, 2019), Woman to Watch in Tech (Crain’s NY, 2014) and Most Powerful Women (Crain’s NYC, 2019). She is the co-author of A Blessing: Women of Color Teaming Up to Lead, Empower and Thrive.
Ms. Stewart graduated magna cum laude with a Bachelor of Arts from Howard University and an MBA from Harvard Business School. Currently, she serves on the Deckers Brands board [NYSE:DECK], Pluralsight board [NASDAQ:PS], New York Women’s Forum board, and the American Ballet Theatre Advisory Council for Project RISE.
Board of Directors
Ms. Tejada has served as our Chief Executive Officer and as a member of our board of directors since July 2016. From July 2013 to July 2015, Ms. Tejada served as President and Chief Executive Officer at Keynote Systems, Inc., or Keynote Systems, a software company specializing in digital performance analytics and web and mobile testing. Ms. Tejada currently serves as a board member of The Estée Lauder Companies Inc. (NYSE: EL). She previously sat on the boards of Puppet, Inc. and oOh Media. Jennifer holds a B.S. from University of Michigan.