State and local government and education (SLED) agencies are adopting shared services and new technologies in mobility and the cloud to achieve cost efficiencies while improving constituent experiences. PagerDuty helps SLED IT teams gain visibility across hybrid cloud infrastructure, and take real-time action to improve quality and access to public services.
Today’s citizens expect digital access to critical services such as paying utilities bills, applying for financial aid, and much more. Yet, SLED agencies face significant challenges to digital transformation, including tight budget constraints, aging legacy infrastructure, and cybersecurity risks. SLED IT teams need a solution that maximizes operational efficiency to improve the reliability of technology-enabled services.