Over 200 governmental and educational institutions trust PagerDuty to help them transform their IT systems to improve service delivery and increase operational efficiencies. PagerDuty partners with Carahsoft, SHI, CDW, and many other leading channel partners to streamline on-call notification and incident response and to bring digital operations management to life.
Citizens utilize mobile and consumer-facing applications in everyday life—so it’s to be expected that your constituents are expecting seamless access and high availability of services, such as making payments or applying for benefits and financial aid, via online portals than ever before. Local agencies need to arm their development and IT teams with tools to transform the government and education technology ecosystem. Their platforms must provide a variety of automation capabilities such as machine learning and be integrated with the widest variety of applications and services used across the organization in order to support mission critical operations.
with a payback period of 2.1 months
IDC Business Value White Paper, sponsored by PagerDuty. PagerDuty Helps Organizations Optimize Their Digital Operations Management, doc #US47011820, January 2021