How to Standardize Service Ownership at Scale for Improved Incident Response
Service ownership is a DevOps best practice where team members take responsibility for supporting the software they deliver at every stage of the development lifecycle….
In DevOps, Incident Management & Response, Webinar
PagerDuty Earns “Best Workplaces in the Bay Area” Recognition
Great Place to Work and Fortune magazine have named PagerDuty one of this year’s Best Workplaces in the Bay Area (we were certified as one…
In Culture
Summit Recap: How to Adapt to a “Digital Everything” World
Every interaction with our customers, partners, and employees is special – but this year’s PagerDuty Summit went far beyond my wildest dreams. Together we committed…
In Summit
A “Single Source of Truth”: New Tools for Fast, Efficient Customer Service
Customer-facing teams have their hands full doing whatever they can to address customer issues quickly. At PagerDuty, our goal is to ease the burden of…
The Future of Incident Response is Automated, Flexible, and Proactive
We know our customers rely on PagerDuty as the backbone of critical real-time operations, so we want to make sure each and every enhancement helps…
In Best Practices & Insights, DevOps, Incident Management & Response, Mobile, Modern Incident Response, On-Call Life, Product
Extending Automation Actions Across the PagerDuty Platform
It’s day one of PagerDuty Summit, and we are looking forward to a full day of expert presenters, actionable content, and educational sessions to boost…
In Automation
Ready for Anything with the PagerDuty Operations Cloud
In a world of digital everything, teams face increasing complexity. Ever-growing dependencies across systems and processes put customer and employee experience, not to mention revenue,…
In Announcements, Product
PagerDuty for Google Chat – Available Now
Our goal at PagerDuty is to meet our customers where they work, with whatever tools they may have. We are delighted to offer over 650…
What is Automated Diagnostics and Why Should You Care?
How do you measure the cost of an incident? A lot of people in technology talk about the cost of an incident solely from the…
In Automation
Illuminating the Asian and Pacific Islander Community at PagerDuty
In March 2021, a group of Asian-identifying PagerDuty employees (“Dutonians”) and I gathered to discuss the rise of Asian hate crimes observed globally as well…