19 Sep/17 Evolving Enterprise IT: The Agility-Stability Paradox by Michael Churchman in Innovation, TechnologyComments Today's enterprise IT is not your grandfather's enterprise IT. Enterprise IT is evolving rapidly and on all levels — from user demand and departmental requirements, all the way up to... Read More
13 Sep/17 Using Historical Incident Management Data to Plan for System Upgrades by Zachary Flower in Incident ManagementComments Guest post. As a freelance developer, inheriting projects is a necessary evil. Almost every project has legacy code that the team is afraid to touch, but when you inherit a project... Read More
12 Sep/17 5 Things I Didn’t Expect to See While Shadowing On-Call by Lilia Gutnik in Collaboration, On-Call DutyComments Shadowing on-call engineers feels like watching open-heart surgery over a doctor’s shoulder. Precision and speed are paramount, and mistakes can lead to severe consequences. As part of my, “Welcome-to-PagerDuty” experience,... Read More
08 Sep/17 5 Key Takeaways from Summit by Priya Sony in Conference, EventsComments Yesterday at our second annual user conference, PagerDuty Summit, we brought together hundreds of DevOps practitioners and business leaders to share best practices and lessons learned from actual implementations to... Read More
08 Sep/17 Announcing the Winners of 2017 PagerDuty Digital Operations Excellence Awards by Lisa Bregante in AnnouncementsComments The time has come to finally announce the winners of the second annual customer and partner awards, PagerDuty Digital Operations Excellence. The awards were announced live on stage yesterday as... Read More
07 Sep/17 Ops, Reimagined: All the New Features Announced at Summit 2017 by David Shackelford in Announcements, Events, NewsComments As software becomes the de facto medium through which business is conducted, the quality of the digital experience defines an organization’s success. That’s why organizations have seconds, not minutes or... Read More
31 Aug/17 Everything You Need to Know About Our Breakathon by Alex Maier in Community, EventsComments As part of PagerDuty Summit this week, our Community team will be hosting a chaos engineering inspired Breakathon at our office in San Francisco. During the four-hour event, participants will... Read More
30 Aug/17 PagerDuty 101: A New Training Series by Community in LearnComments Join Our New PagerDuty 101 Trainings Twice a Month, Every Month Every new user should have the opportunity to learn PagerDuty best practices to ensure that they’re set up for success. While... Read More
29 Aug/17 When an Incident Strikes: Comms Best Practices by Kim Gengler in Collaboration, Incident ResponseComments As every business evolves into a digital business, and micro-moments matter more than ever to both revenue and brand equity, the need for effective communications in the face of crisis... Read More
28 Aug/17 Community Lounge at PagerDuty Summit by Community Team in Community, EventsComments We — the Community team — may be a very young team, one of the youngest at PagerDuty considering we just launched in June, but we’ve got big plans for the... Read More