The Microsoft software stack is perhaps the biggest household name across the enterprise. For the past several years, we’ve seen a huge shift from an on-premises deployment model to cloud-first...
Read MoreWhen managing your ITOps team, it's important to establish Key Performance Indicators (KPIs) based on real and actionable data. As the ITOps landscape evolves, your team’s responsibility and potential size...
Read MoreThe on-call engineer has a critical role to play in incident management. Since on-call engineers are the first responders, they can mean the difference between a critical incident or one...
Read MoreIn June, we were thrilled to announce our new Slack integration. With Slack's new message buttons, we provided an unmatched ChatOps experience where your whole team can acknowledge and resolve...
Read MorePagerDuty has always been purpose-built to ingest and triage data from virtually any source, so that our customers’ NOC teams, DevOps, IT Ops, Help Desk responders, and critical stakeholders all...
Read MoreSince the early days of PagerDuty, the need to simplify and streamline incident lifecycle management processes was predicated on the ability to integrate with complex infrastructure stacks. Whether it be...
Read MoreIn the digital era, the importance of remaining competitive and customer-centric places more pressure on ITOps and DevOps teams who support critical services within the business. These teams are the...
Read MoreHow much time do you have? Perhaps it’s our culture of impatience, the art of being a manager, or maybe just my old age, but I’ve begun to really appreciate...
Read MorePagerDuty has been the leader in getting the right people involved and collaborating on an incident — whether it’s through chat tools like Slack, ITSM tools like ServiceNow, mobilizing a...
Read More