When your service goes down, there’s no time to waste. With sweaty palms and an elevated heart rate, you need to figure out what’s wrong, all while communicating your status to your users. Coordinating with your team is complex enough – there’s no room for unnecessary actions. This is where Flowdock’s new and greatly improved PagerDuty integration comes into play.
We, as IT professionals, have ever-expanding access to more accurate Ops telemetry. With this data, we have an incredible amount of visibility into what’s going on. However, more information isn’t always a good thing when it comes to alerting. You can definitely have too many alerts, and alert fatigue is a growing problem among Operations teams. More detailed telemetry isn’t bad; it’s just that much of this information is generally better suited for forensics rather than alerting. Event Enrichment and PagerDuty team up to help you battle alert fatigue.
Streamline AWS Security Management with PagerDuty and Evident.io This is a guest blog post by John Martinez, Principal Solution Architect at Evident.io. At Evident.io, one of our core beliefs is that security tools should be simple to use and make the job of security teams easier, not harder. One of the ways we do that […]
Making mobile incident response even easier More and more, responders are using the PagerDuty mobile app as their first response tool to critical incidents. Just this past fall, push overtook email as our most popular alerting method, and customers continue to tell us our mobile app is one of their favorite parts of PagerDuty. We’ve […]
Proactively Manage Application Performance with PagerDuty & Dynatrace We’re excited to announce a new integration with Dynatrace, a class-leading Application Performance Management (APM) solution. With Dynatrace’s PagerDuty plug-in, you can be notified about incidents when they occur. This enables a proactive APM experience and further reduced MTTR. How it Works Dynatrace monitors your entire application delivery […]
Last year, we launched Single Sign-On (SSO) to make it easier and more secure to manage your PagerDuty users. We’re excited to add Google Apps as an SSO partner alongside Okta, OneLogin, Ping Identity, Active Directory, and more. Get the details in this post.
Our newest feature, Email Parsing, enables you to automatically resolve incidents from your email integrations. With this feature, you can now automatically resolve email incidents, and you can add custom text from the emails into the incident. This helps keep everybody in the loop when your systems recover, as well as improves the accuracy of […]
Including PagerDuty As your company’s infrastructure grows, so do the tools used to keep things up and running. The same is true for customer service tools to maintain high customer satisfaction in this always-on world. Because of that many customer service teams are already using Desk.com and PagerDuty together to maximize their time and their […]
We love hackday here at PagerDuty – it’s a great opportunity for everyone at the company to work on projects they’re passionate about, get the creative juices flowing, and see how we can mix up the tools and technologies we know to help out our users and each other. Last month was one of PagerDuty’s […]
PagerDuty has a social media policy. Here’s how we developed it, and why. Shortcut to our Community Policy: /community-policy/ At PagerDuty, we’re committed to promoting diversity in technology and fostering innovation from all people, regardless of what might make them unique or different. Creating a culture that truly promotes diversity takes thoughtful work and requires that […]