Category
Community

PagerDuty Rocking Out at Velocity Santa Clara

Five (count ‘em) PagerDuty engineers/product managers were chosen to speak at Velocity Santa Clara next week.
BOOM! What a beautiful world we live in. But what are they going to be speaking about? We’re glad you asked.

CloudMonix and PagerDuty Join Hands for Next-Gen Cloud Monitoring

With CloudMonix’s core objective of simplifying, streamlining and automating routine or complex tasks for Cloud System Administrators and IT Professionals – we are always on look to improve the way we deliver our services. That’s why we have partnered up with PagerDuty, to deliver instant alerts and notifications on PagerDuty’s leading Incident Management platform.

Gain Greater Context with Rich Incidents

The site is down. Alarms are going off. Before you can fix anything, you first have to understand what’s going on. And gaining context can be hard as you look across multiple systems and metrics. We’re pleased to announce Rich Incidents, a new feature for PagerDuty that helps incident responders gain additional context. Now, responders can go straight from an alert to a conference bridge, chat room, or runbook, giving them instantaneous access to each other and to any documentation they might need. Additionally, embedded graphs give more context into an incident, helping you respond faster and maintain a dependable product for your customers.

The Discovery of Apache ZooKeeper’s Poison Packet

ZooKeeper, for those who are unaware, is a well-known open source project which enables highly reliable distributed coordination. It is trusted by many around the world, including PagerDuty. It provides high availability and linearizability through the concept of a leader, which can be dynamically re-elected, and ensures consistency through a majority quorum. The leader election and failure detection mechanisms are fairly mature, and typically just work… until they don’t. How can this be? Well, after a lengthy investigation, we managed to uncover four different bugs coming together to conspire against us, resulting in random cluster-wide lockups. Two of those bugs laid in ZooKeeper, and the other two were lurking in the Linux kernel. This is our story.

Boundary Integrates with PagerDuty

When it comes to monitoring the health of your IT system, the team at Boundary lives by the philosophy that every second counts. Rather than letting data slip through the cracks at five- or even one-minute intervals, Boundary provides real-time monitoring of servers, platforms and apps for IT and DevOps teams with one-second resolution. We’re excited to announce an integration with PagerDuty to help teams resolve infrastructure incidents even faster.

Report from ServiceNow Knowledge 15

Last week, we sponsored a booth and participated with all of ServiceNow’s awesome partners at Knowledge 15 in Las Vegas! ServiceNow is a a powerful platform-as-a-service for IT teams. We heard success stories from customers who use PagerDuty to enhance their ServiceNow experience.

Introducing PagerDuty Integration for Threat Stack

We love PagerDuty and are big users ourselves. We love the ease of integration with our other platforms. We love the scheduling and overrides. We love the per-service escalation groups. We love the sound of our default alert setting, the sad trombone (Though, the more we think about it, “love” isn’t the right word on that last one. That infernal trombone wakes up our team to let us know there is trouble in the Cloud. We dread that trombone).

Cut Your Resolution Time with AppDynamics and PagerDuty

Application Performance Monitoring (APM) systems like AppDynamics can provide incredibly rich information about what’s happening with your IT infrastructure, and can identify performance issues before they create big problems. However, this information is only as good as your ability to respond to it. PagerDuty can extend the capabilities of AppDynamics Alert & Respond policies to ensure incidents are noticed, responded to, and fixed quickly.

PagerDuty Recap: AWS Summit – San Francisco

Last week, PagerDuty had the pleasure of attending AWS Summit on our home turf in San Francisco. It was nothing short of epic. The Amazon Web Services crowd is definitely our niche. AWS is a critical component of the PagerDuty platform, and our three founders actually came up with the idea for PagerDuty while working at Amazon! So, naturally, we feel totally in our element surrounded by other AWS fans at these types of events.

Webmon Joins the PagerDuty Partner Ecosystem

Today we’re announcing the integration of PagerDuty with Webmon, a website monitoring and escalation service that lets you be the first to know when an online service goes down.