Streamline AWS Security Management with PagerDuty and Evident.io This is a guest blog post by John Martinez, Principal Solution Architect at Evident.io. At Evident.io, one of our core beliefs is that security tools should be simple to use and make the job of security teams easier, not harder. One of the ways we do that […]
Making mobile incident response even easier More and more, responders are using the PagerDuty mobile app as their first response tool to critical incidents. Just this past fall, push overtook email as our most popular alerting method, and customers continue to tell us our mobile app is one of their favorite parts of PagerDuty. We’ve […]
Proactively Manage Application Performance with PagerDuty & Dynatrace We’re excited to announce a new integration with Dynatrace, a class-leading Application Performance Management (APM) solution. With Dynatrace’s PagerDuty plug-in, you can be notified about incidents when they occur. This enables a proactive APM experience and further reduced MTTR. How it Works Dynatrace monitors your entire application delivery […]
Last year, we launched Single Sign-On (SSO) to make it easier and more secure to manage your PagerDuty users. We’re excited to add Google Apps as an SSO partner alongside Okta, OneLogin, Ping Identity, Active Directory, and more. Get the details in this post.
Our newest feature, Email Parsing, enables you to automatically resolve incidents from your email integrations. With this feature, you can now automatically resolve email incidents, and you can add custom text from the emails into the incident. This helps keep everybody in the loop when your systems recover, as well as improves the accuracy of […]
Including PagerDuty As your company’s infrastructure grows, so do the tools used to keep things up and running. The same is true for customer service tools to maintain high customer satisfaction in this always-on world. Because of that many customer service teams are already using Desk.com and PagerDuty together to maximize their time and their […]
PagerDuty has a social media policy. Here’s how we developed it, and why. Shortcut to our Community Policy: /community-policy/ At PagerDuty, we’re committed to promoting diversity in technology and fostering innovation from all people, regardless of what might make them unique or different. Creating a culture that truly promotes diversity takes thoughtful work and requires that […]
Welcome, SaltStack, to the PagerDuty platform! SaltStack is an open source configuration management and remote execution tool that allows you to manage tens of thousands of servers. With the latest PagerDuty integration, you can monitor failures, oversee changes to your infrastructure, keep tabs on system vitals, and manage code deployments. Already mighty on its own, […]
“True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information” – Winston Churchill IT Operations teams are awash in data – today’s technology has enabled us to capture millions of data points about what’s happening with our systems and people. Making sense of that data can be a challenge, but it’s necessary to […]
In February, we launched On-Call Handoff Notifications so you never forget that you are on-call, missing an alert! By popular demand, we’ve tweaked this feature to let you decide when you want to be notified of your shift, up to 48 hours before your shift begins. From your profile page in PagerDuty scroll down to […]