Category
Announcements

It’s a Match! Swipe Incidents with PagerDuty Mobile App Update

We’re pleased to announce our fourth major mobile release, which brings some significant improvements to the performance and usability of key parts of the app. With all these changes, it’s faster and easier than ever to see, investigate, and take action on problems in your system — driving down resolution time and helping your team improve your operations performance.

PagerDuty Customer Support & Advocacy Team Wins Stevie® Award

We are delighted to announce that our Customer Support and Advocacy team won the Silver Stevie® Award in the Customer Service Department of the Year category in the 2015 International Business Awards. The award demonstrates PagerDuty’s commitment to its customers, as evidenced by a satisfaction rating that averaged 98.3 percent throughout 2014.

Important Security Announcement From PagerDuty

Our customers and community are very important to us, and to maintain the transparency that is essential to keeping your trust, we wanted to tell you about a recent event. On July 9, PagerDuty detected an unauthorized intrusion by an attacker who gained access to some information about our customers. Within a few hours of […]

New Updates to Advanced Analytics

We’re pleased to announce improvements to our reporting capabilities that enable teams to gain even greater insight. Now, teams can optimize their monitoring by visualizing metrics such as common incidents, SLA performance, and noisy incidents.

PagerDuty + Opsmatic = Faster incident resolution

Opsmatic provides real-time visibility of any change to the live state of your infrastructure and intelligently alerts you before trouble begins. The recent addition of Assertions gives you a precise way to check and enforce policy across all your hosts. It’s only natural that Opsmatic has partnered with PagerDuty to ensure flawless alerting and effective incident collaboration. PagerDuty’s operations performance platform ensures that the right people on your team get alerted and can resolve incidents before they become emergencies.

PagerDuty Rocking Out at Velocity Santa Clara

Five (count ‘em) PagerDuty engineers/product managers were chosen to speak at Velocity Santa Clara next week.
BOOM! What a beautiful world we live in. But what are they going to be speaking about? We’re glad you asked.

CloudMonix and PagerDuty Join Hands for Next-Gen Cloud Monitoring

With CloudMonix’s core objective of simplifying, streamlining and automating routine or complex tasks for Cloud System Administrators and IT Professionals – we are always on look to improve the way we deliver our services. That’s why we have partnered up with PagerDuty, to deliver instant alerts and notifications on PagerDuty’s leading Incident Management platform.

Gain Greater Context with Rich Incidents

The site is down. Alarms are going off. Before you can fix anything, you first have to understand what’s going on. And gaining context can be hard as you look across multiple systems and metrics. We’re pleased to announce Rich Incidents, a new feature for PagerDuty that helps incident responders gain additional context. Now, responders can go straight from an alert to a conference bridge, chat room, or runbook, giving them instantaneous access to each other and to any documentation they might need. Additionally, embedded graphs give more context into an incident, helping you respond faster and maintain a dependable product for your customers.

Boundary Integrates with PagerDuty

When it comes to monitoring the health of your IT system, the team at Boundary lives by the philosophy that every second counts. Rather than letting data slip through the cracks at five- or even one-minute intervals, Boundary provides real-time monitoring of servers, platforms and apps for IT and DevOps teams with one-second resolution. We’re excited to announce an integration with PagerDuty to help teams resolve infrastructure incidents even faster.

Introducing PagerDuty Integration for Threat Stack

We love PagerDuty and are big users ourselves. We love the ease of integration with our other platforms. We love the scheduling and overrides. We love the per-service escalation groups. We love the sound of our default alert setting, the sad trombone (Though, the more we think about it, “love” isn’t the right word on that last one. That infernal trombone wakes up our team to let us know there is trouble in the Cloud. We dread that trombone).