How do you design a product that customers love to hate? “Hey, that thing you’re responsible for is down. Oh, and people have noticed and…
| In Culture
About 15 years ago, my mom sat me down to talk, and I had never seen her so nervous. She explained to me that there…
| In Announcements, Culture
When I was 8 years old, my mother took me to our family’s annual barbecue in my hometown’s local state park. It was a modest…
| In Culture, Engineering
At PagerDuty, taking the lead is a key value, and we are always looking for opportunities to cultivate leadership within our engineering group. One of…
After the unfortunate Commonwealth Bank of Australia outage last week, the powerful Payment Systems Board—whose members include the chairs of the RBA and APRA –…