| In Best Practices & Insights

This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked…

| In Best Practices & Insights, DevOps

Many organizations are looking to implement DevOps due to the promise of increased release velocity, better developmental agility, and the ability to free up time…

| In Best Practices & Insights

Agile is a popular buzzword in software development, with some organizations and teams masquerading as “agile” while they are actually doing something very different. I’ve…

| In Best Practices & Insights

PagerDuty sat down with J. Paul Reed, a Senior Applied Resilience Engineer at Netflix, for an Ask Me Anything (AMA) to discuss best practices around…

| In Best Practices & Insights

Social distancing remains essential as we eventually make our way through a post-COVID-19 world. Gone are the days of gathering 50 people into your largest…

Hi Yangsters, I hope everyone is staying safe during these unpredictable times. As a fellow professional in technology, I’m guessing your workload has either remained…

| In Best Practices & Insights

A Network Operations Center (NOC) is a location from which IT support technicians can supervise, monitor, and maintain client networks and infrastructure. Because they act…

As reported cases of novel coronavirus (COVID-19) continue to rise around the world, many companies are increasingly shifting to using remote work as a way…

| In Best Practices & Insights

As COVID-19 (novel coronavirus) cases start to challenge norms around what makes a healthy and safe workplace, more and more companies are leaning in or…

| In Best Practices & Insights

IT industry research has repeatedly shown that DevOps-oriented teams that can ship software quickly and effectively routinely outperform their slower counterparts in terms of company…

| In Best Practices & Insights, Security

Today is day one of the RSA Security Conference in San Francisco, where thousands of security professionals from around the world come together to share…

| In Best Practices & Insights

In a tech interview, the relationship between the candidate and the company is a two way street; applicants seek exciting companies in the same way…

| In Best Practices & Insights

In the early days of Amazon, Jeff Bezos set a rule: teams shouldn’t be larger than what two pizzas can feed, no matter how large…

| In Best Practices & Insights, Events

What better way to start off the new year than reflecting on the past 12 months and conducting a retrospective of your systems, processes, and…

| In Best Practices & Insights

Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting…

| In Best Practices & Insights

When we announced the launch of our Retrospectives Guide, we wrote about the value of scaling the continuous improvement mindset to beyond Product Development at…

| In Best Practices & Insights

This piece is co-authored by Roma Shah, Manager, Agile Leadership Team, PagerDuty. If you’ve worked on a team that has adopted Agile techniques, you’ve probably…

| In Best Practices & Insights

Software teams seeking to provide better products and services must focus on faster release cycles. But running reliable systems at ever-increasing speeds presents a big…

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