| In Best Practices & Insights

Social distancing remains essential as we eventually make our way through a post-COVID-19 world. Gone are the days of gathering 50 people into your largest…

Hi Yangsters, I hope everyone is staying safe during these unpredictable times. As a fellow professional in technology, I’m guessing your workload has either remained…

| In Best Practices & Insights

A Network Operations Center (NOC) is a location from which IT support technicians can supervise, monitor, and maintain client networks and infrastructure. Because they act…

As reported cases of novel coronavirus (COVID-19) continue to rise around the world, many companies are increasingly shifting to using remote work as a way…

| In Best Practices & Insights

As COVID-19 (novel coronavirus) cases start to challenge norms around what makes a healthy and safe workplace, more and more companies are leaning in or…

| In Best Practices & Insights

IT industry research has repeatedly shown that DevOps-oriented teams that can ship software quickly and effectively routinely outperform their slower counterparts in terms of company…

| In Best Practices & Insights, Security

Today is day one of the RSA Security Conference in San Francisco, where thousands of security professionals from around the world come together to share…

| In Best Practices & Insights

In a tech interview, the relationship between the candidate and the company is a two way street; applicants seek exciting companies in the same way…

| In Best Practices & Insights

In the early days of Amazon, Jeff Bezos set a rule: teams shouldn’t be larger than what two pizzas can feed, no matter how large…

| In Best Practices & Insights, Events

What better way to start off the new year than reflecting on the past 12 months and conducting a retrospective of your systems, processes, and…

| In Best Practices & Insights

Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting…

| In Best Practices & Insights

When we announced the launch of our Retrospectives Guide, we wrote about the value of scaling the continuous improvement mindset to beyond Product Development at…

| In Best Practices & Insights

This piece is co-authored by Roma Shah, Manager, Agile Leadership Team, PagerDuty. If you’ve worked on a team that has adopted Agile techniques, you’ve probably…

| In Best Practices & Insights

Software teams seeking to provide better products and services must focus on faster release cycles. But running reliable systems at ever-increasing speeds presents a big…

| In Best Practices & Insights, Culture

After the unfortunate Commonwealth Bank of Australia outage last week, the powerful Payment Systems Board—whose members include the chairs of the RBA and APRA –…

| In Best Practices & Insights

The author would like to point out that this blog was definitely not delayed multiple times by fellow contributors, Dave Bresci and Arup Chakrabarti. Monitoring…

| In Best Practices & Insights

October is the month of spooky scares, so it makes sense that National Cybersecurity Awareness Month is also recognized at this time—after all, what’s more…

As digital transformation continues to be central to an organization’s growth mandate, it’s critical to ensure that customer-facing, revenue-generating, mission-critical applications are operationally reliable and…

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