欢迎! [Huānyíng] In Mandarin, this means “welcome,” the first Chinese phrase I ever learned as a Mandarin Language Minor in college. It took me two…
| In Announcements
From open-sourcing our employee security training to sharing security best practices, PagerDuty is committed to contributing to the security community as a whole and considers…
| In Customers
The problem of mass incarceration in the United States has increased with each passing decade since the 1980s. In America, over 2.3 million people are…
In the early days of Amazon, Jeff Bezos set a rule: teams shouldn’t be larger than what two pizzas can feed, no matter how large…
What better way to start off the new year than reflecting on the past 12 months and conducting a retrospective of your systems, processes, and…
| In Community
Your podcast feed is about to get a lot more eventful! Introducing “Page It To The Limit,” a new podcast by the Community team here…
Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting…
| In Announcements
PagerDuty is in the business of enabling people to take action. As a company, we have been able to assist thousands of customers in a…
| In Digital Operations
Recently, I wrote about an IDC business value study PagerDuty commissioned and shared some of the results from the research. In summary, after in-depth interviews…
| In Digital Operations
In order to keep digital services running around the clock, teams need to be able to solve problems faster—or, ideally, in real time. Additionally, the…
| In Integrations
Digital transformation may be the largest shift the IT industry will experience in a lifetime. It’s a term used throughout the tech industry and in…
| In Events
2019 has been a banner year for PagerDuty, and we’re excited to kick off the holiday season with AWS re:Invent—one of our largest partner trade…
| In Product
Do Poke the Bear Did you know ringtones in the PagerDuty mobile app are one of the most-requested features customers contact us about? And have…
When we announced the launch of our Retrospectives Guide, we wrote about the value of scaling the continuous improvement mindset to beyond Product Development at…
| In Monitoring
SLOs Just Became Important Back in the good old days of monolithic applications, most developers and application owners relied on tribal knowledge for what performance…
| In Trends
It’s a new world order: Skynet has taken over. Just kidding. But it sometimes feels that way, doesn’t it? In the words of Marc Andreessen,…
This piece is co-authored by Roma Shah, Manager, Agile Leadership Team, PagerDuty. If you’ve worked on a team that has adopted Agile techniques, you’ve probably…
| In Integrations
Many organizations today are dealing with a lot of complexity and disconnected tools. Teams and departments are running in parallel but siloed from each other….