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Confidently navigate incidents with an enterprise-grade incident management platform that develops resilience over time.

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Incident Management
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A unified platform for incident management

"PagerDuty really allowed us to adopt DevOps practices, and really build upon and improve our existing processes, rather than ripping and replacing everything."

Joan Martinez Engineering Manager of Infrastructure and Security Glovo

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Mitigate revenue and reputational risk

Guided remediation and automated workflows run through tasks and actions for you, coordinating everything before, during, and after an incident so that no critical steps are missed and SLA's are are met.

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Trade guesswork for accountability.

Define clear incident roles (Commander, Scribe, Liaison) for efficient decision-making. Assign tasks and guided actions for streamlined management, shifting focus to proactive problem-solving.

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Remove tool sprawl

Technical leaders face the constant challenge of managing complex tech stacks and an ever-growing legacy of technical debt.

PagerDuty offers an opportunity to consolidate tools and save on both overhead and operating costs with a unified incident management platform. This not only simplifies processes, it also helps teams spend less time on tooling.

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Reduce alert fatigue, accelerate triage

Use machine learning and automation to lower total cost of operations with fewer and shorter incidents. Event-driven automation, noise reduction, and triage capabilities prevent incidents and accelerate resolution for greater operational efficiency.

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Learn and improve with post-incident review and analysis

Analyzing past incidents can reveal hidden coordination costs, organizational issues, and proactive measures to be implemented for handling urgent situations in the future.

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Standardize service configuration to scale best practice across your organization.

Improve operational maturity and provide better customer experience by establishing criteria that standardizes what ‘good’ looks like across teams.

Configure services according to best practices and scale service ownership across the entire organization.

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Make sense of all your data.

You have more data than ever. Make sure it’s all processed and included within PagerDuty. PagerDuty integrates with over 650+ tools and platforms to ensure that whatever tools are critical to your DevOps tool chain, you have a way to connect them within our platform.

This gives you a single view of your system and means you can work in whatever tool you’re most familiar with while still preserving all data sufficiency.

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Bring your own stack

You don't have to change your processes: With 700+ native integrations, extensible APIs, and customizable workflows, PagerDuty can fit into and augment any team's toolkit.