PagerDuty Logo

Stakeholder Communication and Management

When customer impact is involved, incident response becomes business response. PagerDuty for Stakeholders provides executives and key internal business partners with proactive information about an incident's scope of impact and progress towards resolution.

"Typically, when you work an incident, you just focus on solving it and communication is not a high priority. But with PagerDuty, we can just automate response plays and automatically notify key stakeholders about the status throughout the course of an incident. It’s a really important benefit for our organization."

— Joan Martinez

Engineering Manager of Infrastructure and Security at Glovo

Product capabilities

  • Stakeholder subscriptions
  • Status update notification templates
  • Web and mobile status dashboard
  • Dynamic Service Graph