PagerDuty Runbook Automation
Accelerate cloud operations by safely delegating automated IT workflows.
Replace manual procedures in your runbooks with automated self-service tasks.
Resolve requests in minutes.
Delegate self-service task automation for cloud platforms to stakeholders, such as provisioning development environments for developers.
Optimize security and compliance.
Ensure safety and compliance with authentication, access control, logging every activity and providing context checking to ensure users only invoke actions at the right times.
Spend more time engineering.
Cloud teams can focus on delivering value rather than on closing out tickets and fulfilling cloud requests from colleagues.
"PagerDuty Runbook Automation will enable us to standardize and automate our support processes across accounts to improve the speed, efficiency and quality of our customer operations while ensuring access security and providing a complete audit trail. "
— Ernest Mueller
Director of Engineering, Six Nines
Securely connect to remote environments.
Runbook Automation connects to your IT infrastructure through a Runbook Runner that is deployed within a firewall or VPC and provides an encrypted connection back to the Runbook Automation endpoint. The Runbook Runner is built to meet the latest zero-trust security models. It calls back to the Runbook Automation endpoint via HTTPS. There’s no need to open additional ports in firewalls.