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Free EBook

Supercharge your incident response with runbook automation

Technical teams feel the pain of an inefficient incident response first hand. This pressure is compounded by business outcomes for technical leaders; the loss of revenue and customer impact due to digital disruption ultimately falls upon the CIO and CTO. It is increasingly their responsibility to ensure the best customer experience and continuity of revenue while still advancing innovation.

The good news is that there is a way to change the narrative and accelerate operational maturity. By embracing runbook automation, organizations can leave the toil and inefficiencies of traditional incident response behind and free up ITOps and DevOps teams to create, innovate, and deliver high-quality digital experiences.

This ebook includes tactics for how to:

  • Speed up incident resolution with runbook automation
  • Crawl, walk, run: Getting started with automation for incident response
  • Achieve shorter incidents and fewer escalations with safe delegation of self-service operations
  • Deploy automated runbooks with Rundeck and PagerDuty

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"PagerDuty is a critical part of our alerting mechanisims and has helped us handle issues at all times of the night. We'd be pretty unhappy without it."

- Mike Fiedler