2020 heralded a year of increased complexity and customer demands, which isn’t going away. In this new normal, organizations will still be tasked with keeping…

Software is eating the world. Digital Transformation is top of mind for companies looking to meet ever-growing consumer demands and digitize manual processes. This isn’t…

| In DevOps, SecOps, Security

Security teams have the tough job of monitoring and securing every single workload in each cloud and for workloads in the development pipeline. Inevitably, these…

| In DevOps

It’s easy to assume that DevOps only works for start-ups that build their culture from scratch, or for tech giants with cloud-native roots. But in…

Gaining operational maturity isn’t something that happens overnight after implementing new tools. At its core, it’s a concerted effort in shifting culture so that people…

| In Best Practices & Insights, DevOps

Many organizations are looking to implement DevOps due to the promise of increased release velocity, better developmental agility, and the ability to free up time…

| In DevOps

Anyone who’s ever played the game of chess knows there’s more than one way to reach a desired outcome. There are 400 possible setups after…

| In DevOps

Going on call and being awakened at a moment’s notice to put out fires when reputation and revenue are on the line is incredibly stressful….

| In DevOps

Making the move to DevOps can be a daunting undertaking, with many organizations not knowing where to start. I recently had some fun taking a…

| In Best Practices & Insights, DevOps, Ideas

This blog was co-authored by myself and Simon Darken.  Once a year, PagerDuty’s SREs get together for a three-day, in-person offsite. With the team spread…

| In DevOps, Product

At the latest PagerDuty Connect event in Toronto, DevOps expert Arthur Maltson shared a recent story about chaperoning his daughter’s school field trip to a…

| In DevOps, Security

As a long-time security professional, I’m always interested to hear about how companies like Datadog are keeping up with the changing security landscape. I can…

| In DevOps, Use Cases & Solutions

While Jay-Z taught me about bringing DevOps into Marketing, it was Shakespeare who really grounded me in the customer experience. I remember learning in school…

| In DevOps, Use Cases & Solutions

Dear DevOps professional: Do you have a Hard Knock Life? I’ll admit, it’s pretty easy to get self-absorbed in our own 99 Problems and not…

| In DevOps

“How do you keep blameless retrospectives truly blameless?” “What are one or two key practices that many organizations don’t do, but would help them drastically…

| In DevOps, Product, Use Cases & Solutions

It’s 3 a.m., and you’re warm and cozy under your comforter, lost in a dream world, and blissfully unaware of the drool pooling on your…

| In Best Practices & Insights, DevOps

2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and…

| In Best Practices & Insights, DevOps

Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan…

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