The PagerDuty REST API provides  200+ endpoints for users to programmatically access objects and workflows in the PagerDuty platform. Teams leverage these APIs to streamline…

| In Engineering

A Scrum Ceremony is a type of scrum event or meeting that is intended to help move projects forward in a more timely and efficient…

| In Engineering

On-call is about more than just reducing mean time to acknowledge and mean time to resolve (MTTA and MTTR, respectively), it’s about improving the human…

| In Engineering

This is the first in a three part series about how the PagerDuty Front-end team approaches their micro front-end architecture. The front-end of PagerDuty’s web…

| In Engineering

Late last year, we had an interesting problem occur with the Kafka clusters in our staging environment. Random hosts across several clusters started experiencing events…

| In Engineering

Mitra Goswami (PagerDuty Senior Director Data Science) is a machine learning professional with experience working in Astrophysics, Media, Martech, and the Financial Services Industry. Her…

| In Engineering

I’ve had the privilege to be with PagerDuty since 2016, and in that time, I’ve seen a lot of change. I’ve seen the company evolve…

| In Engineering

Liran Haimovitch is the co-founder and CTO of Rookout, a modern software debugging platform. Back in my early days at Rookout, I had the privilege…

| In Engineering

I’ve built and taught others about building systems of many kinds—as a mathematician and teacher, and more recently as a security engineer in the last…

| In Engineering

In video game parlance, a side quest is a little diversion that you do while ignoring that you should actually be saving the world. In…

| In Engineering

Many are likely familiar with the “American tourist” stereotype, where Americans visit different countries around the world, yet insist on imposing American culture on everyone,…

| In Engineering

One of the core pieces of PagerDuty is sending users incident notifications. But not just any notifications—they need to be the right notifications at the…

| In Engineering

This piece is co-authored by: Derek Ralston, Agile Coach, and Charlotte Sarfati, Technical Support Engineer. Charlotte and Derek worked together on PagerDuty’s cross-functional HackWeek committee….

| In Engineering

Health checks are vital for maintaining resiliency and ensuring continuous operations of any system. In an ideal world, health checks should be able to detect…

| In Culture, Engineering

At PagerDuty, taking the lead is a key value, and we are always looking for opportunities to cultivate leadership within our engineering group. One of…

| In Engineering

In a world of highly complex systems, it isn’t uncommon to use different data storage technologies and mechanisms for different purposes, as each technology has…

| In Engineering

This post is written for engineering leaders who are responsible for building on and maintaining their company’s engineering career track. It’s meant to provide a…

| In Engineering

Upward Farms’ mission is to radically elevate the world’s fresh food supply by setting new standards for safety, quality, and cost. The company operates complete…