| In Engineering
On-call is about more than just reducing mean time to acknowledge and mean time to resolve (MTTA and MTTR, respectively), it’s about improving the human…
| In Engineering
This is the first in a three part series about how the PagerDuty Front-end team approaches their micro front-end architecture. The front-end of PagerDuty’s web…
| In Engineering
Late last year, we had an interesting problem occur with the Kafka clusters in our staging environment. Random hosts across several clusters started experiencing events…
| In Engineering
Mitra Goswami (PagerDuty Senior Director Data Science) is a machine learning professional with experience working in Astrophysics, Media, Martech, and the Financial Services Industry. Her…
| In Engineering
I’ve had the privilege to be with PagerDuty since 2016, and in that time, I’ve seen a lot of change. I’ve seen the company evolve…
| In Engineering
Liran Haimovitch is the co-founder and CTO of Rookout, a modern software debugging platform. Back in my early days at Rookout, I had the privilege…
| In Engineering
I’ve built and taught others about building systems of many kinds—as a mathematician and teacher, and more recently as a security engineer in the last…
| In Engineering
In video game parlance, a side quest is a little diversion that you do while ignoring that you should actually be saving the world. In…
| In Engineering
Many are likely familiar with the “American tourist” stereotype, where Americans visit different countries around the world, yet insist on imposing American culture on everyone,…
| In Engineering
One of the core pieces of PagerDuty is sending users incident notifications. But not just any notifications—they need to be the right notifications at the…
| In Engineering
This piece is co-authored by: Derek Ralston, Agile Coach, and Charlotte Sarfati, Technical Support Engineer. Charlotte and Derek worked together on PagerDuty’s cross-functional HackWeek committee….
| In Engineering
Health checks are vital for maintaining resiliency and ensuring continuous operations of any system. In an ideal world, health checks should be able to detect…
| In Culture, Engineering
At PagerDuty, taking the lead is a key value, and we are always looking for opportunities to cultivate leadership within our engineering group. One of…
| In Engineering
In a world of highly complex systems, it isn’t uncommon to use different data storage technologies and mechanisms for different purposes, as each technology has…
| In Engineering
This post is written for engineering leaders who are responsible for building on and maintaining their company’s engineering career track. It’s meant to provide a…
| In Engineering
Upward Farms’ mission is to radically elevate the world’s fresh food supply by setting new standards for safety, quality, and cost. The company operates complete…
| In Engineering
As an Agile Coach at PagerDuty, one aspect of my job is to help teams refresh their processes when they’re no longer working for them….
| In Engineering
In a story that will sound all too familiar to many developers, in early 2019, I picked up a Kanban ticket to update a legacy…