Over-What? If you’ve ever been on call, you know that the incidents don’t stop because you have the flu. Or when you’re attending your child’s…
I’m proud to be working for an Engineering organization that feels safe. Safe for its engineers to bring their authentic selves to work and discuss…
It’s 2:37 a.m. on a Tuesday night, you’re asleep—but it’s also your turn to be on call. You receive a phone call from PagerDuty. Your…
It’s a truism that you get what you measure, and recruiting is no different. At PagerDuty, we take people very seriously in the product with…
In the entertainment world, building enterprise apps involves many challenges, such as compatibility with numerous devices and large files like HD videos, along with streaming…
When PagerDuty was founded, development speed was of the essence—so it should be no surprise when we reveal that Rails was the initial sole bit…
My name is Joshua Carnide and I’m a fourth-year Software Engineering student at the University of Waterloo. In this post, I’ll share the incredible experience…
In part one of this two-part series, I went over focusing on low-effort tasks that produce the highest value and ways to increase leverage in…
My name is Sebastian Kolosa, and I’m a co-op student at the University of Waterloo studying Systems Design Engineering. I joined the Mobile team at…
We recently completed our third round of annual security training at PagerDuty. We run two sessions: One for all employees, where we discuss things such…
As an Operations pro at a cloud security company, I have a unique perspective on how security and operations can—and should, in an ideal world—work…
Surprising Findings From a Survey of 800 IT Professionals At PagerDuty, we are aware of the negative consequences tied to poor operations health. In today’s…
At PagerDuty, we strive to improve and learn as individuals and as a team. This manifests itself through postmortems, code reviews, retrospectives, discussions in Slack/JIRA,…
2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and…
Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan…
Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for…
What have you done to improve the lives of your co-workers who are on-call? I posed this question to my Twitter followers to see what…
Depending on when you were introduced to DevOps, your perception of how DevOps is implemented will vary. DevOps started as a culture-only movement, and as…