As reported cases of novel coronavirus (COVID-19) continue to rise around the world, many companies are increasingly shifting to using remote work as a way…
As COVID-19 (novel coronavirus) cases start to challenge norms around what makes a healthy and safe workplace, more and more companies are leaning in or…
IT industry research has repeatedly shown that DevOps-oriented teams that can ship software quickly and effectively routinely outperform their slower counterparts in terms of company…
Today is day one of the RSA Security Conference in San Francisco, where thousands of security professionals from around the world come together to share…
In a tech interview, the relationship between the candidate and the company is a two way street; applicants seek exciting companies in the same way…
In the early days of Amazon, Jeff Bezos set a rule: teams shouldn’t be larger than what two pizzas can feed, no matter how large…
What better way to start off the new year than reflecting on the past 12 months and conducting a retrospective of your systems, processes, and…
Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting…
When we announced the launch of our Retrospectives Guide, we wrote about the value of scaling the continuous improvement mindset to beyond Product Development at…
This piece is co-authored by Roma Shah, Manager, Agile Leadership Team, PagerDuty. If you’ve worked on a team that has adopted Agile techniques, you’ve probably…
Software teams seeking to provide better products and services must focus on faster release cycles. But running reliable systems at ever-increasing speeds presents a big…
After the unfortunate Commonwealth Bank of Australia outage last week, the powerful Payment Systems Board—whose members include the chairs of the RBA and APRA –…
The author would like to point out that this blog was definitely not delayed multiple times by fellow contributors, Dave Bresci and Arup Chakrabarti. Monitoring…
October is the month of spooky scares, so it makes sense that National Cybersecurity Awareness Month is also recognized at this time—after all, what’s more…
As digital transformation continues to be central to an organization’s growth mandate, it’s critical to ensure that customer-facing, revenue-generating, mission-critical applications are operationally reliable and…
For your team to effectively respond to incidents, you need a shared, unambiguous incident definition so you can recognize when an incident has occurred and…
How is the incident response process set up at your organization? At PagerDuty, our approach is to holistically look at your infrastructure, your customer-facing applications,…
In any fast-paced engineering environment, unexpected incidents can arise and escalate without warning. Effective leadership is key when this happens since coordination and decision-making across…