Automation is everywhere in our day-to-day IT practices. Many of the processes that have been created for managing hardware and software components were designed, or…
As many of us settle into our careers, we fall into habits—some are conscious and we know we’re doing them, but we’re just not actively…
The huge shift to remote work this year has presented many new challenges for IT teams—not least of which is the issue of securing the…
This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked…
Many organizations are looking to implement DevOps due to the promise of increased release velocity, better developmental agility, and the ability to free up time…
Agile is a popular buzzword in software development, with some organizations and teams masquerading as “agile” while they are actually doing something very different. I’ve…
PagerDuty sat down with J. Paul Reed, a Senior Applied Resilience Engineer at Netflix, for an Ask Me Anything (AMA) to discuss best practices around…
Social distancing remains essential as we eventually make our way through a post-COVID-19 world. Gone are the days of gathering 50 people into your largest…
Hi Yangsters, I hope everyone is staying safe during these unpredictable times. As a fellow professional in technology, I’m guessing your workload has either remained…
A Network Operations Center (NOC) is a location from which IT support technicians can supervise, monitor, and maintain client networks and infrastructure. Because they act…
As reported cases of novel coronavirus (COVID-19) continue to rise around the world, many companies are increasingly shifting to using remote work as a way…
As COVID-19 (novel coronavirus) cases start to challenge norms around what makes a healthy and safe workplace, more and more companies are leaning in or…
IT industry research has repeatedly shown that DevOps-oriented teams that can ship software quickly and effectively routinely outperform their slower counterparts in terms of company…
Today is day one of the RSA Security Conference in San Francisco, where thousands of security professionals from around the world come together to share…
In a tech interview, the relationship between the candidate and the company is a two way street; applicants seek exciting companies in the same way…
In the early days of Amazon, Jeff Bezos set a rule: teams shouldn’t be larger than what two pizzas can feed, no matter how large…
What better way to start off the new year than reflecting on the past 12 months and conducting a retrospective of your systems, processes, and…
Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting…