My name is Joshua Carnide and I’m a fourth-year Software Engineering student at the University of Waterloo. In this post, I’ll share the incredible experience…

| In Best Practices & Insights

In part one of this two-part series, I went over focusing on low-effort tasks that produce the highest value and ways to increase leverage in…

| In Best Practices & Insights, PagerDuty Life

My name is Sebastian Kolosa, and I’m a co-op student at the University of Waterloo studying Systems Design Engineering. I joined the Mobile team at…

| In Best Practices & Insights, Security

We recently completed our third round of annual security training at PagerDuty. We run two sessions: One for all employees, where we discuss things such…

| In Best Practices & Insights, Security

As an Operations pro at a cloud security company, I have a unique perspective on how security and operations can—and should, in an ideal world—work…

| In Best Practices & Insights

Surprising Findings From a Survey of 800 IT Professionals At PagerDuty, we are aware of the negative consequences tied to poor operations health. In today’s…

| In Best Practices & Insights

At PagerDuty, we strive to improve and learn as individuals and as a team. This manifests itself through postmortems, code reviews, retrospectives, discussions in Slack/JIRA,…

| In Best Practices & Insights, DevOps

2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and…

| In Best Practices & Insights, DevOps

Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan…

| In Best Practices & Insights, DevOps

Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for…

| In Best Practices & Insights, DevOps

What have you done to improve the lives of your co-workers who are on-call? I posed this question to my Twitter followers to see what…

| In Best Practices & Insights, DevOps

Depending on when you were introduced to DevOps, your perception of how DevOps is implemented will vary. DevOps started as a culture-only movement, and as…

| In Best Practices & Insights, DevOps, Trends

It’s the end of another exciting year at PagerDuty! A few top highlights include raising $43.8 million in a Series C funding round, officially launching…

| In Best Practices & Insights, DevOps, Features, Product

Continuing our ongoing effort to make incident response best practices easy to adopt, PagerDuty is pleased to announce that response plays are now available! Response…

As we approach the end of 2017, let’s celebrate all our successes, reflect on what we’ve learned, and get ready to make next year better…

It’s safe to say that the reasons and the benefits of migrating to the cloud are already well known. Organizations have come to embrace the…

| In Best Practices & Insights

One of the best things about working at PagerDuty is that our customers, our users, our champions, and our buyers are all the same people….

Find PagerDuty at Booth #2628 AWS re:Invent 2017 is approaching quickly, and we couldn’t be more excited! With less than a month left until we…

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