PagerDuty

John Laban

Posts by John Laban

PagerDuty Blog post

Best Practices & Insights

On-Call Best Practices: Page Your Manager

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Outage Post Mortem – June 3rd & 4th, 2014

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Incident Management & Response

Approaching the Hiring of Engineers as a Machine Learning Problem

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Outage Post Mortem – March 15

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Pressure Release Valves

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A Standard Operating Procedure for when s*IT hits the fan

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More control over Optimistic Locking in Rails

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Availability lessons from shoe companies and ancient warlords

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Velocity Contest Winners

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Announcements

New APIs Available Now

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See you at Velocity 2011

Announcements

PagerDuty Wants You!

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Standing on the shoulders of giants and stumbling with them – the Amazon AWS outage’s "pain" statistics

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The ups and downs of Availability

Best Practices & Insights

On-Call Best Practices: Part 1