Gaining operational maturity isn’t something that happens overnight after implementing new tools. At its core, it’s a concerted effort in shifting culture so that people…
| In Innovation, Technology
Code for America is a nonprofit that focuses on reforming government services to make them simple, easy to use, and accessible for all Americans. Founded…
It’s safe to say that the reasons and the benefits of migrating to the cloud are already well known. Organizations have come to embrace the…
Today, teams across every business function face continuously increasing pressures from both consumer expectations for perfection, as well as explosive volumes of data to harness…
The typical techie will face every challenge with a simple question: “Can I build the solution myself?” And often, the question is valid enough that…
Today’s enterprise IT is not your grandfather’s enterprise IT. Enterprise IT is evolving rapidly and on all levels — from user demand and departmental requirements,…
| In Ideas, Technology, Thoughts, Trends
Today’s infrastructure is not your grandparents’ IT infrastructure, nor is it the infrastructure from a generation ago. The days of punch cards, vacuum tubes, ferrite…
I’m proud and appreciative of the commitment PagerDuty makes to diversity and inclusion. I appreciate how we hire women and people of color into visible…
I recently had the privilege of spending a full day with a small group of our customers. The attendees were leaders in their development and…
| In Features, ITOps & Modern Ops, Technology
Get face to face One of the great things about being a platform is that your users have the ability to take your product in…
The Internet of Things (IoT) is starting to become very popular in the lives of people, and in enterprises globally. While it began as a novelty, more…
| In Reliability, Technology
We’re excited to share that we’re open-sourcing the tool we use to gather and transform the metrics from our managed DNS providers. We use DNSmetrics…
| In Monitoring, Technology
Big data is old news. Today, the key to leveraging data effectively is to do fast data. In a similar fashion, traditional incident management—which entails…
| In Technology
Ensure High Availability for Your Applications With These 7 Steps Several months ago, Delta experienced an IT outage that cost them over $150 million, dropping…
| In Technology
The Ponemon Institute estimates an average per-minute cost for just partial outages to be $5,600.00 (which comes to over $300,000.00 per hour), with costs running…
| In Technology, Trends
Managing Increased Complexity Against Greater Agility Thanks to Docker and the DevOps revolution, microservices have emerged as the new way to build and deploy applications…
| In ITOps & Modern Ops, Technology
What is Full-Stack Visibility? You often hear that a tool provides full-stack visibility — but what exactly does that mean? Different tools provide visibility in different…
| In Technology
2016 has been a great year for PagerDuty, as we’ve had a momentous year of rapid innovation, transformation, and growth. As we take this time…