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“I need to be notified if there’s a significant event ongoing with SignalFx.” This is what I tell my team. However, despite being the CTO...
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One of the great things about being a platform is that your users have the ability to take your product in a different direction than you might. We’ve had the ability to integrate your preferred conference call tool into the incident response process for a while now — Still, when one of our customers joked about adding video conferencing to their incident response, I showed them how to extend our Operations Command Console to do that.
I never would’ve thought that anyone would want to see my groggy face during an incident!
This isn’t the exact solution we used, but it’s pretty quick overview:
Now, when my team is using the Operations Command Console to coordinate our incident response, we can admire each other’s dedicated looks of concentration. Next time, I’ll have to figure out how to add Snapchat filters!
How many weird and wonderful ways has your team extended the PagerDuty platform? Shoot us an email at firstname.lastname@example.org and let us know!
Continuing our ongoing effort to make incident response best practices easy to adopt, PagerDuty is pleased to announce that response plays are now available! Response...
Dynamic Notifications are now out in the wild! With our launch today, we give PagerDuty users the power to dynamically adjust how they are notified...
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