We just held our annual conference, PagerDuty Summit 2018, where we shared new product announcements and demoed new capabilities. But while we always have big...by Rachel Obstler
October 18, 2018
One of the great things about being a platform is that your users have the ability to take your product in a different direction than you might. We’ve had the ability to integrate your preferred conference call tool into the incident response process for a while now — Still, when one of our customers joked about adding video conferencing to their incident response, I showed them how to extend our Operations Command Console to do that.
I never would’ve thought that anyone would want to see my groggy face during an incident!
This isn’t the exact solution we used, but it’s pretty quick overview:
Now, when my team is using the Operations Command Console to coordinate our incident response, we can admire each other’s dedicated looks of concentration. Next time, I’ll have to figure out how to add Snapchat filters!
How many weird and wonderful ways has your team extended the PagerDuty platform? Shoot us an email at email@example.com and let us know!