On April 28, 2025, Spain, Portugal, and briefly some parts of France experienced what would become one of Europe’s most significant power outages in recent...
5 min read
Several factors—including AI adoption, investor expectations, and the rise of a new generation of innovative upstart companies—have driven a renewed focus on efficiency in every...
7 min read
Take our maturity quiz today and see where your automation maturity stacks up! _____________________________________________________________ Let’s call a spade a spade: Automation isn’t just a “nice...
In today’s business landscape, trust and reputation are the foundation upon which organizations are built. A single service outage or poor customer experience can severely...
Back in February, we gathered in London for another unforgettable edition of PagerDuty on Tour—a day punctuated by inspiring conversations, plenty of forward-thinking strategies, and...
5 min read
Sydney set the stage for a spectacular event, PagerDuty On Tour 2025. On 2 April, technology leaders, customers, and partners from Australia and New Zealand...
8 min read
IT teams are inundated with an ever-expanding array of operational data. While collecting this data is straightforward, extracting meaningful insights that drive business value is...
The cloud is the backbone of modern businesses, revolutionizing the trajectory of innovation, technology and business itself. While its promise of instant scalability and flexibility...
6 min read
PagerDuty is committed to redefining what digital operations look like in the era of AI and automation. This vision drives us to continuously innovate and...
Downtime isn’t just an inconvenience—it’s a revenue killer that can cost millions and shatter customer trust. While critical incidents pile up in ticketing queues, support...
We’re in the midst of a fundamental shift in how organizations run operations. 51% of companies have already deployed AI agents. What was once reactive...
13 min read
Critically-acclaimed TV show The Last of Us is back. As a huge fan, I find striking parallels between the series’ post-apocalyptic environment and modern digital...
8 min read
As Director of Solutions Consulting at PagerDuty EMEA, I recently had the pleasure of sitting down with Andy White, Chief of Staff to the CTO...
4 min read
The world of IT has undergone a seismic shift over the past two decades. What was once a landscape dominated by physical servers, on-premise data...
5 min read
Agencies across government are at a critical cross-roads with digital service transformation. Which direction to turn between answering the call to be more operationally efficient...
In today’s fast-paced, always-connected world, many businesses require employees to be on call to ensure smooth operations and quick responses to critical issues. However, compensating...
4 min read
As one customer put it: “We spend 99% of our time on our ITSM platform and only 1% on PagerDuty.” This simple statement highlights the...
4 min read
Artificial intelligence (AI) has arrived in the workplace, powering everything from the personalization of tailored experiences, to automation, to predictive analytics, all for the purpose...
6 min read