PagerDuty’s 2021 Impact Report: Highlights the Full Power of Cultivating an Impact Mindset
Today, I am delighted to launch PagerDuty’s 2021 Impact Report. Here’s the question we’re interested in: Is this world better off because PagerDuty is in…
By Olivia Khalili
In Community, Company, PagerDuty Life, PD.org, Social Impact
Tags climate, corporate social responsibility, diversity, environment, equity, ESG, Funding, inclusion, investor relations, non-profit, nonprofit, Pledge1%, SDGs, social impact, sustainability
Intelligent Alert Grouping Series Summary
Co-authored by Chris Bonnell, PagerDuty Data Scientist VI Welcome to our final post in our EI Architecture Series on Intelligent Alert Grouping. I hope you’ve…
By Quintessence Anx
In Alerting
Four Use Cases for Optimizing Your Cloud Operations With PagerDuty® Runbook Automation
The cloud is easy and powerful—until it’s not. Once companies have customers, commitments, and compliance concerns, they often have to create cloud operations teams to…
By Madeline Stack
In Automation
Tags automation, automation actions, cloud, Launch, new product release, process automation, runbook automation, rundeck cloud
Democratize Your Team’s Automation Capabilities With PagerDuty® Automation Actions
Let’s face it. Incidents can be expensive—really expensive. But the high cost of incidents within a production environment isn’t always due to a compromised service…
By Joseph Mandros
In Automation
Tags automated diagnostics, automated operations, automation, automation actions, process automation, rundeck
What’s New: Updates to On-Call Management, Incident Response, Event Intelligence, Process Automation, and More!
We’re excited to announce a new set of updates and enhancements to PagerDuty’s Digital Operations Platform. Recent updates from the product team include On-Call Management,…
By Vera Chan
In AIOps, Automation, ChatOps, Collaboration, Digital Operations, Event Management, Events, Events & Community, Incident Management & Response, Modern Incident Response, Product, Rundeck
Tags announcements, product
Five Considerations for Choosing Self-Managed Automation vs. SaaS Automation
Sometimes heritage is better than new. Some people favor Coca-Cola Classic over New Coke, and heirloom tomatoes over regular tomatoes. Some Luddites might say the…
By Greg Chase
In Automation
Tags automation, on prem, process automation, saas, self-managed
PagerDuty’s People-First Approach to Community
People First is a philosophy we put into practice every day. Today, we’re diving into the evolving ways that we do so through community building,…
By Joe Militello
In PagerDuty Life
Tags community, distributed teams, distributed work, PagerDuty Life
PagerDuty® Runbook Automation Joins the PagerDuty Process Automation Portfolio
Spring is blooming here at PagerDuty, and so is our automation product line. We’re thrilled to share some exciting product announcements. First, we’ve officially rebranded…
By Madeline Stack
In Automation
Tags announcement, automation, automation actions, cloud, new product release, process automation, runbook automation, rundeck cloud
It’s Time to Go Beyond: Evolution of Array
Words Like Freedom There are words like Freedom Sweet and wonderful to say On my heartstrings freedom sings All day every day. There are words…
By Phylicia Jones
In PagerDuty Life
Tags black, black futures month, community, company culture, diversity, empathy, experience, intersectionality, PagerDuty Life
Support for Ukraine | Company Statement
It has been three weeks since Russia invaded Ukraine, a crisis which could continue for an unforeseeable period of time. The scale of the humanitarian…
By PagerDuty
In Announcements
Tags announcements
Closing the Gap: Deploying Automation the Right Way
Automation in the enterprise is nothing new. Engineers have been working with automation tools and frameworks for decades. From configuration management tools, to continuous integration…
By Joseph Mandros
In Automation
PagerDuty Summit Call for Proposals is Open
PagerDuty Summit is back! We’re looking forward to coming together — virtually and in-person — with the PagerDuty community to learn and grow. We know…
By PagerDuty
In Summit
Tags PagerDuty Summit, PDSummit22, speakers, summit
Inspiring Women to Join the DevOps Movement
With today marking International Women’s Day, the day provides a much-needed opportunity to put the spotlight on women in Australia’s technology workforce, and a particular…
By Natalie Fair
In DevOps, Technology
Tags devops, International Women's Day, stem, technology, women in tech
What It Means For a Woman To Lead in Tech as an Individual Contributor
Jobs in technology encompass more than just software development roles. For companies like PagerDuty, where software is our business, every role touches technology. PagerDuty’s diversity…
By Mandi Walls
In Events, Events & Community, Webinar
Tags community, International Women's Day, PagerDuty Life, twitch, webinar, women in tech
Mastering Digital Operations Across the Enterprise
I’m excited to announce that today, PagerDuty is taking our automation capabilities to new scale and scope as we have acquired Catalytic. With their technology…
By Sean Scott
In Announcements, News, News & Announcements
Putting the “Action” in Actionable Intelligence
AIOps combines machine learning and people to deliver technical outcomes in IT operations. The promise of this capability continues to drive new contenders to the…
By Heath Newburn
In AIOps, Automation, Event Management
Tags AIOps, application monitoring, automation, event management, ITOps
PagerDuty Receives Financial Services Competency From AWS
We are excited to announce that PagerDuty is now an approved AWS Financial Services Competency Partner. We’re looking forward to expanding our global reach and…
By Inga Weizman
In Financial Services, News, News & Announcements, Partnerships, Uncategorized
Tags aws, financial services, finserv, partnership
Customer Service Ops – New Features Release
Over the last few years, our world has become increasingly digital, from streaming and shopping to work and health care. Customers want these digital experiences…
By Hadijah Creary
In Customer Service
Tags Customer Service, dashboard, incident response, salesforce, salesforce service cloud, silos, tickets