5 Reasons to Ditch Email Alerts

- February 4, 2015

ditch-email

Want to improve your email alerts? Think again. Monitoring systems can help you better manage your uptime, but even though you may spend a lot of time configuring checks and thresholds to identify problems early, your alerts are only as good as your incident response processes. Here are 5 reasons why you should ditch email alerts if you’re still using them.

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Transitioning to a DevOps Model

- January 22, 2015

As the pace of development and business continues to scale, teams need an agile and collaborative work environment to succeed. Moving to a DevOps model is a critical part of setting your engineering teams up to succeed, but making the transition can be challenging for many companies. In this post, we share some strategies for making the transition.

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Surviving a Datacenter Outage

- January 20, 2015

PagerDuty was built around one simple idea: waking up the right people when things break. When an event is triggered, PagerDuty makes magic to notify the right person or team that something is wrong. However, ensuring that the message makes it out of our pipeline to you isn’t so simple. Because we’re providing notifications when […]

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ChatOps: Let’s Talk Plugins

- January 13, 2015

This is the second post in our series on ChatOps In our last post, you learned what ChatOps is, how it works and the ways in which it can transform your organization. By promoting collaboration, communication and rapid learning, ChatOps presents some serious benefits not only for engineers, but also non-technical teams too. We want to […]

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Dev-Ops for Non-Engineers

- January 8, 2015

If you’ve used the term “DevOps” as a job title, you may have been making a big mistake. It sounds innocuous: After all, isn’t DevOps something that you do? If you’re a marketer, hiring manager or non-engineer at your company, it might seem like it. But nothing could be further from the truth. It’s actually a philosophy and set of practices that guides how your engineering and IT teams work. And using the term improperly doesn’t always sit well with tech teams, even if they have “DevOps Engineer” on their LinkedIn profile.

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Remote Work in Ops

- December 29, 2014

We weigh the pros & cons of adopting remote work policies, and what to consider if you’re thinking about ditching the office Remote work in ops is divisive. The perks of working from home, your local coffee shop, wherever, can be quite obvious to engineers and contributors. But some team leaders and company execs aren’t buying […]

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PagerDuty + Desk.com App Hub

- December 2, 2014

Including PagerDuty As your company’s infrastructure grows, so do the tools used to keep things up and running. The same is true for customer service tools to maintain high customer satisfaction in this always-on world. Because of that many customer service teams are already using Desk.com and PagerDuty together to maximize their time and their […]

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How to Ditch Scheduled Maintenance

- November 19, 2014

You like sleep and weekends. Customers hate losing access to your system due to maintenance. PagerDuty operations engineer Doug Barth has the solution: Ditch scheduled maintenance altogether. That sounds like a bold proposition. But as Doug explained at DevOps Days Chicago, it actually makes a lot of sense. Scheduled maintenance tends to take place late […]

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