| Standard |
|---|
|
$18 /month/user
|
| Unlimited phone & SMS alerts to US & Canada |
| Unlimited iOS and Android push notifications |
| 20 international phone & SMS alerts per user monthly |
| Email support |
| 1 year data retention |
| Start Free Trial No credit card required! |
| Enterprise |
|---|
|
$36 /month/user
|
| Unlimited phone & SMS alerts to US & Canada |
| Unlimited iOS and Android push notifications |
| 50 international phone & SMS alerts per user monthly |
| Email & phone support |
| 24/7 phone support available |
| Unlimited data retention |
| Five-minute message delivery SLA |
| Contact Sales to Learn More |
Are you a bootstrapped startup?
We love startups, email startup@pagerduty.com and we'll figure out how we can work together.
Answers to some common questions...
What are users?
Users are ops engineers or developers in your organization who are responsible for on-call duty. Each user has a login and password into your PagerDuty account. Users are scheduled to go on-call and are "paged" by PagerDuty via a combination of phone calls, SMS and email.
How do alerts work?
We include an unlimited number of SMS and phone alerts to US & Canada. For other countries, we include 20 SMS and phone alerts per month for each user in your account. These are pooled together and can be used by any one of your users. We also include an unlimited number of email alerts.
How does the 30-day trial work?
Sign up and you'll receive a fully-featured trial account for 30 days. We don't ask for your credit card up-front, so you don't need to worry about being automatically charged at the end of the trial. After the 30 days, you'll need to upgrade to a paid account to continue using PagerDuty.
What if I need more international alerts?
International phone & SMS alerts are pooled together. For example, if you have 5 users, you'll receive a pool of 100 international alerts monthly. Additional international alerts are $0.35 each.
What are my payment options?
We accept Visa, MasterCard, American Express, Discover and JCB through our online payment system. If you would like to pre-pay for 12 months, you can pay with an invoice. Please contact us at sales@pagerduty.com.
Do you offer any discounts?
We offer special discounts for non-profits, open-source projects and educational institutions. Please contact us at sales@pagerduty.com.
We love bootstrapped startups too, email startup@pagerduty.com and we'll figure out how we can work together.