Understand the impact Covid-19 has had on IT Operations in APAC and what the world of digital operations will look like in the future. Using the latest Gartner research, Padraig Byrne will outline the investments, and steps leading organisations are taking to future-proof their business during this disruptive crisis. Learn about the biggest upcoming trends that will shape digital operations management and transform the customer experience beyond 2020.
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Speakers
Padraig Byrne
Research Director
Gartner
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI