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  • Top Trends for Infrastructure & Operations in 2020: A Fireside Chat with Charles Betz, Forrester Research

Top Trends for Infrastructure & Operations in 2020: A Fireside Chat with Charles Betz, Forrester Research

Top Trends for Infrastructure & Operations in 2020

A Fireside Chat with Charles Betz, Forrester Research

Join Forrester’s Charles Betz and PagerDuty’s Julian Dunn to review a few of Charles’ Top 10 Trends for Infrastructure & Operations (I&O) in 2020, the pressure on I&O organizations, and how to best adapt for an era of increased dependence on digital services.

Learn how full service ownership, or a you-build-it, you-own-it model, enhances the shift to cloud, how it changes the roles of I&O and developer teams, and what PagerDuty can do to serve as your platform for full service ownership in the cloud era.


"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

G2 Leader Enterprise 2025 G2 Easiest to Use Enterprise 2025 G2 Top 50 Products 2025

Speakers

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Charles Betz

Digital Management Analyst

Forrester

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Julian Dunn

Director of Product Marketing

PagerDuty