Community

Explore practitioner-level knowledge, practical insights, and real-world experiences shared by peers, partners, and experts.

Announcements, Community

Event Enrichment Platform (EEP) Joins PagerDuty to Cut Alert Fatigue

Operations teams are receiving more telemetry data from monitoring systems than ever before. But they are struggling to sift through this data to find what really matters - resulting in alert fatigue and missed alerts. For this reason, we’re proud to announce that long-time partner Event Enrichment HQ is joining the PagerDuty family to deliver the industry’s first integrated event management and incident resolution platform. Adding Event Enrichment HQ and its keystone product, the Event Enrichment Platform (EEP), to PagerDuty helps you quiet your noisy monitoring systems, reduce alert fatigue, and slash your incident resolution times.

3 min read

Community

Easy Salesforce Deployments Using Slack and GitHub

Deploying in Salesforce requires a lot of steps. Each one must be performed manually and the entire process is prone to error. If you want to deploy to multiple environments then you have to repeat this entire process for each one. I wanted to use the same deployment system that we use for everything else at PagerDuty: n in-house deployment system named Igor controlled through our Lita bot called OfficerURL (URL for short), which allows us to deploy with a single command in Slack.

5 min read

Announcements, Community

Give Silent Failures a Voice with Dead Man’s Snitch and PagerDuty

Don't let the hardboiled-sounding name of our latest integration scare you off, because this monitoring service is a great way to get notified when one of your mission-critical scheduled tasks suddenly sleeps with the fishes. Dead Man’s Snitch is an uptime-monitor for cron or periodic jobs like backups or batch processing, and it alerts you when your jobs don’t run so you can investigate before it becomes a problem.

3 min read