Beyond 12 Uses PagerDuty to Scale Personalized Coaching for First-Gen College Students

Beyond 12 is a national technology nonprofit that helps students from under-resourced communities graduate from U.S. colleges and turn their degrees into meaningful careers and choice-filled lives. Through its digital platform, Beyond 12 provides personalized coaching at scale, guiding students through every step of their educational journey.

With PagerDuty technology and support, Beyond 12 harnesses the power of AI to scale the human relationships that drive student success—ensuring every first-generation college student has the guidance and networks they need to thrive.

“Reliability and infrastructure are the key to being able to deliver support at scale. We can’t afford any downtime. It is really important for us to be able to answer students’ questions when they come up, to meet them exactly where they are. PagerDuty’s created an infrastructure and communications system that allows us to notify the people who need to understand what’s happening with our tools in real time.”

– Alexandra (Alex) Bernadotte, Founder and Chief Executive Officer, Beyond 12

Read more about our partnership with Fast Forward to support technology nonprofits, and learn how PagerDuty can automate, orchestrate, and accelerate urgent work at your mission-driven organization.