Transform your developer portal with PagerDuty + Spotify Portal for Backstage

Bring PagerDuty’s enterprise-grade incident intelligence to Spotify Portal. Teams can manage open incidents, submit new ones, review recent activity and more entirely within Spotify Portal. Reduce cognitive load, accelerate response, and enhance service visibility.

Accelerate delivery without compromising reliability

PagerDuty and Spotify Portal help your teams scale safely and ship faster. PagerDuty’s incident management powers Spotify Portal with the visibility, control, and automation to help streamline operations and reduce cognitive load.

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Simplify platform management

Unify operational tools under one roof. PagerDuty consolidates incident management with Spotify Portal, helping to eliminate context switching and reducing the overhead that slows teams down.

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Accelerate developer velocity

Give developers direct access to on-call schedules, escalation policies, and timely incident data so they can triage, escalate, and resolve issues faster without waiting on platform teams.

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Enhance operational excellence

Standardize and scale best practices. With audit-ready workflows, role-based access, and proactive service health insights, PagerDuty and Spotify Portal drive consistent, compliant operations at every stage.

Trigger incidents in-app

Start or escalate incidents from within Spotify Portal to the right on-call responder all in a single workspace.

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Monitor active incidents

See all active incidents tied to a service for faster triage and better situational awareness.

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Identify on-call

Instantly view who is on-call for each service so teams can act fast and stay aligned.

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Enable self-service onboarding

Use scaffolder actions within software templates to automatically create PagerDuty services and configure them in Portal, streamlining service creation and ownership.

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Resources

Portal Launch Blog

Spotify Customer Story

Blog: PagerDuty Champions

Portal Integration Guide

700+ integrations so you can work how you want to.

From observability to cloud infrastructure to customer service, PagerDuty can easily fit into and augment any team’s toolkit.

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Integrations