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Mercy Corps Delivers Critical Emergency Aid and Builds Community Resilience Worldwide with PagerDuty

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Size: 4,000-6,000

Industry: Nonprofit

Location: Portland, Oregon

Customer Since: 2025

Mercy Corps is a global team of more than 4,000 humanitarians working in over 35 countries to deliver emergency aid and create lasting change. By partnering with local communities, governments, and forward-thinking organizations, Mercy Corps helps people meet urgent needs and build long-term resilience in the face of conflict, disaster, and climate change.
The PagerDuty Operations Cloud helps Mercy Corps ensure reliability and agility across its global digital infrastructure. With PagerDuty, Mercy Corps can detect and resolve issues in real time—supporting seamless coordination, rapid response, and uninterrupted humanitarian action when it matters most.

“When you’re responding to emergencies in more than 35 countries around the globe, communication and coordination are everything. With PagerDuty, we can identify challenges as they come up and make sure that our technology is operating effectively and seamlessly.”

– Sarah Patel, Director of Corporate Partnerships, Mercy Corps

PagerDuty is committed to supporting our nonprofit partners. Learn how PagerDuty can automate, orchestrate, and accelerate urgent work at your mission-driven organization. Sign up for your free 14-day trial today.