Supercharge your developer portal with PagerDuty + Spotify for Backstage

Integrate PagerDuty directly into Backstage to streamline workflows, and give developers everything they need to operate with speed and reliability. Teams can view open incidents, create new ones, and see recent changes without leaving Backstage.

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Deploy faster without compromising reliability

PagerDuty and Backstage help your teams scale safely and ship faster. PagerDuty’s incident management powers Backstage with the visibility and control to streamline operations and reduce cognitive load.

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Simplify platform management

Unify operational tools under one roof. PagerDuty consolidates incident management with Backstage, helping to eliminate context switching and reducing the overhead that slows teams down.

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Accelerate developer velocity

Give developers direct access to on-call schedules, escalation policies, and timely incident data so they can triage, escalate, and resolve issues faster without waiting on platform teams.

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Enhance operational excellence

Standardize and scale best practices. With audit-ready workflows, role-based access, and proactive service health insights, PagerDuty and Backstage help drive consistent, compliant operations at every stage.

Incident management without the context switching

Developers can view open incidents, create new ones, and see recent changes—all without leaving Backstage. By surfacing the most relevant operational context directly within your existing workflows, teams gain deeper insights for faster incident resolution while eliminating the productivity drain of jumping between tools.

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Operational context in your service catalog

See who is on call and view escalation policies right in your service catalog for faster incident response. Know who to contact instantly in Backstage—reducing context switching and accelerating resolution.

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More accurate dependency mapping

Choose your preferred source of truth for service dependencies—PagerDuty or Backstage—and keep topology data synchronized across both, giving teams accurate dependency information in whichever tool they're using.

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Resources

Portal Launch Blog

Spotify Customer Story

Blog: PagerDuty Champions

Portal Integration Guide

700+ integrations so you can work how you want to.

From observability to cloud infrastructure to customer service, PagerDuty can easily fit into and augment any team’s toolkit.

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