Strengthening Operational Resilience and Efficiency In Government

As digital services become the backbone of government operations, public sector agencies across government must be prepared to manage incident disruptions proactively. True operational resilience is no longer just about reacting to incidents—it’s about optimizing response times, enhanced efficiency, and preventing them before it becomes a digital demand crisis.

This checklist provides a comprehensive framework to assess your organization’s current resilience strategy and determine a critical path forward to be more efficient, responsive and deliver uninterrupted public service for all.