Jennifer Tejada, Chairperson & CEO

Jennifer Tejada

Jennifer Tejada is the Chairperson and CEO of PagerDuty, the global leader in digital operations management (NYSE: PD). The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With generative and agentic AI capabilities tightly integrated into the platform, PagerDuty empowers teams to accelerate incident detection through resolution, anticipate issues, and drive continuous improvement across their digital operations. Trusted by nearly half the Fortune 500, half the Forbes AI 50, and approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses and their customers.

Jennifer brings to the role insight and perspective from business leadership across company stages and industries, including consumer products, cloud-based software, and AI-powered platforms. She has a successful track record in product innovation, optimizing operations, and scaling public and private enterprise technology companies. She is also an active investor in technology as an LP in multiple firms, including Operator Collective, Harlem Capital, and Penny Jar.

Prior to PagerDuty, Jennifer was CEO of Keynote Systems, where she led the company to strong, profitable growth before its acquisition by Dynatrace. Previously, she was Executive Vice President and Chief Strategy Officer at Mincom, leading its global strategy up to its acquisition by ABB. She has also held senior positions at Procter & Gamble and i2 Technologies.

Jennifer serves as a board member of The Estée Lauder Companies Inc. (NYSE: EL). She holds a bachelor’s degree in organizational behavior and business management from the University of Michigan, where she was a proud member of the women's golf team. Outside of her professional roles, Jennifer enjoys spending time with her family and is an avid skier.