The Rise of Shadow AI in the Workplace
“Shadow AI” is the use of AI tools or services at work without company approval or oversight, and our research shows it's already common practice inside many companies.
PagerDuty's 2026 Shadow AI Survey polled 1,250 office professionals across Australia, Japan, the UK, and the US. See what they told us about what unsanctioned tools they’re using, the kind of data they’re exposing, and how inconsistent AI governance is fueling risk.
Download the infographic to see more data.
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