Gartner® Report: Market Guide for Infrastructure Automation and Orchestration Tools

Demand for infrastructure delivery and management keeps climbing, and it's pushing Heads of I&O to expand their automation and orchestration capabilities faster than ever. Maturing these investments is now essential to optimize infrastructure delivery, support AI initiatives, mitigate risk, control costs, and enable greater autonomy across teams.

In this Market Guide for Event Intelligence Solutions, we feel you will discover where infrastructure orchestration adoption is stalling, why AI infrastructure is accelerating the timeline for change, and what capabilities I&O leaders should prioritize to close the gap.

This report discusses how infrastructure automation and orchestration tools are evolving, what capabilities are becoming essential, and how forward-looking organizations can drive better outcomes.

Our take on the key findings & recommendations:

• Self-service demand is outpacing governance, as teams push for federated operational capabilities that I&O must support without losing control over stability and security.
• Orchestration remains underutilized, held back by perceived complexity, fear of losing control, and the skills gap required to run it well.
• Orchestration is foundational to IPE, making it a prerequisite for teams moving toward product-based infrastructure delivery.
• AI infrastructure is now part of the core operating environment, raising the pressure on I&O to add and accelerate AI infrastructure deployments.
• Low-code interfaces and AI agents are the fastest path to adoption, helping teams build skills and realize value sooner.
• IPE investment needs to keep pace with changing demands, so automation and orchestration tools must accelerate delivery and adapt quickly to shifting customer and organizational needs.

Download the report to get the full analysis on where infrastructure orchestration adoption stands today, and what Gartner recommends Heads of I&O prioritize next.

Download the Gartner Report Now

Gartner, Market Guide for Infrastructure Automation and Orchestration Tools, Chris Saunderson, Daniel Betts, Hassan Ennaciri, 14 April 2025.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.