- PagerDuty /
- Solutions/
- CrisisOps
CrisisOps
Preserve company reputation and customer trust during high-pressure, high stakes situations.
Delayed communication, system uptime and prioritization of resources
Crisis management requires organizations to respond to cyberattacks, outages, and infrastructure failures.
This leads to new challenges:
- Legacy systems are disrupted and recovery is delayed.
- Lack of standardized detection and response increases business risk.
- Fragmented tools and inconsistent practices complicate coordination.
- Without automation, teams must reactively handle incidents, escalating costs and operational disruptions.
PagerDuty helps you overcome these issues through the PagerDuty Operations Cloud along with the breadth of the platform ecosystem to reinforce crisis response best practices—enhancing unified communication, accelerating data processing at the edge, and enabling risk-free planning with advanced simulations.
Respond Rapidly and Effectively in High-Stakes Moments
Aggregate real-time alerts and data, cutting through noise to spotlight critical incidents. Get urgent issues to the right people fast. And with flexible workflows and scalable automation adapt to any crisis, big or small.
Minimize Crisis Exposure
Efficiently aggregate, filter, and prioritize data to spotlight urgent issues, enabling teams to act on actionable insights and escalate critical events.
Close Security Gaps
Support decision-makers with real-time data and prevent single points of failure through automated escalation policies.
Stay Elastic Without Performance Loss
Dynamically adjust workflows, alerts, and protocols to ensure robust performance during both localized incidents and widespread emergencies.
Unified Platform For Crisis Management
PagerDuty acts as a centralized hub for crisis management, aggregating real-time alerts and data to streamline incident response. Automated deduplication and correlation reduce noise and highlight critical incidents, while intelligent event prioritization and escalation policies ensure urgent issues reach the right on-call responders. Integrated monitoring tools help teams focus on actionable insights, minimizing the window of exposure and enabling faster resolution.
Maintain Reliable Uptime
PagerDuty's automation ensures that notifications reach the right people instantly, giving decision-makers access to accurate, real-time data when it matters most. Customizable escalation policies and automated runbooks keep incidents moving forward—if an alert isn’t addressed quickly, higher-level stakeholders or additional teams are notified automatically. This built-in redundancy helps prevent single points of failure and keeps response processes resilient.
Confidently Scale to Handle Any Crisis
PagerDuty offers a flexible, scalable management platform designed to adapt to any crisis scenario. Workflows, notifications, and protocols dynamically adjust to meet sudden spikes in demand, ensuring teams maintain strong performance whether facing localized disruptions or large-scale emergencies. This adaptability helps organizations stay resilient and responsive, no matter the challenge.
“As organizations move to the cloud and strive to deliver customer value quickly at scale, they face a new set of security challenges. Our partnership with PagerDuty enables DevOps and security teams to automatically create and resolve PagerDuty security incidents based on Wiz Issues.”
Daphna Dayan
Director of Product Partnerships at Wiz