One of the first key tenets of cloud computing was that “you own your own availability”, the idea being that the public cloud providers were...
The digital landscape is evolving at a breathtaking pace. PagerDuty and our customers are at the forefront of this transformation, continually redefining operational excellence in...
Incidents impacting your customer and user-facing services can be stressful, both for the responders on your team who are working on a resolution, and for...
Seems like everyone has watched or is watching “The Last of Us.” This show is based on a video game of the same name. It...
On-call is about more than just reducing mean time to acknowledge and mean time to resolve (MTTA and MTTR, respectively), it’s about improving the human...