The path to autonomous operations starts here
Discover how leading operations teams combine AI and human expertise to minimize disruptions and prevent incidents before they happen.
Join us for an afternoon of live, in-person connection and knowledge sharing—keynotes from executives and customers, deep dives on AI-powered operations, hands-on demos, and peer networking.
Featured Speakers
Shashank Kaul
CTO
Joe McNamara
Director of IT
Phil Wait
Principal Engineer
Mirco Hering
Global Offering Lead for Developer Experience and Platform Engineering
Uzma Syed
Platform Engineering Product Owner
Aron Campbell
Area Lead Observability
Harry Garside
Olympian Boxer
Celebrity Speaker
David Williams
Senior Vice President of Product
Rukmini Reddy
Senior Vice President of Engineering
Callum Eade
Vice President APAC
David Ridge
Head of Solutions Consulting APAC
Dino Soepono
Director Customer Success APAC
Katherine Calvert
Chief Marketing Officer
Raymond Lambie
Senior Solutions Consultant APAC
Himanshu Singh
Solutions Consultant APAC
Kevin Murray
Vice President Product Marketing
Shashank Kaul
CTO
Joe McNamara
Director of IT
Phil Wait
Principal Engineer
Mirco Hering
Global Offering Lead for Developer Experience and Platform Engineering
Uzma Syed
Platform Engineering Product Owner
Aron Campbell
Area Lead Observability
Harry Garside
Olympian Boxer
Celebrity Speaker
David Williams
Senior Vice President of Product
Rukmini Reddy
Senior Vice President of Engineering
Callum Eade
Vice President APAC
David Ridge
Head of Solutions Consulting APAC
Dino Soepono
Director Customer Success APAC
Katherine Calvert
Chief Marketing Officer
Raymond Lambie
Senior Solutions Consultant APAC
Himanshu Singh
Solutions Consultant APAC
Kevin Murray
Vice President Product Marketing
Agenda
8:00 AM - 8:45 AM
Interactive Workshop Check-in and Breakfast
Get checked in and enjoy a light breakfast until the Hands-on Labs begin.
8:00 AM - 8:45 AM
Interactive Workshop Check-in and Breakfast
Get checked in and enjoy a light breakfast until the Hands-on Labs begin.
8:45 AM - 10:45 AM
Interactive Workshop Sessions
This optional Interactive workshop session is designed for engineers and IT professionals involved in daily software development and operations. Learn More
8:45 AM - 10:45 AM
Interactive Workshop Sessions
This optional Interactive workshop session is designed for engineers and IT professionals involved in daily software development and operations. Learn More
10:45 AM - 12:00 PM
PagerDuty on Tour Event Check-in and Welcome Lunch
Get checked in and enjoy a healthy lunch to get ready for the day ahead.
10:45 AM - 12:00 PM
PagerDuty on Tour Event Check-in and Welcome Lunch
Get checked in and enjoy a healthy lunch to get ready for the day ahead.
12:00 PM - 12:25 PM
Welcome and Opening Remarks
Callum Eade, Vice President APAC
12:00 PM - 12:25 PM
Welcome and Opening Remarks
Callum Eade, Vice President APAC
12:25 PM - 12:55 PM
Innovation Keynote
David Williams, Senior Vice President of Product
12:25 PM - 12:55 PM
Innovation Keynote
David Williams, Senior Vice President of Product
12:55 PM - 1:40 PM
Industry Leaders Panel - From Reactive to Resilient: Leadership Perspectives on Operational Excellence
Shashank Kaul (CTO, Webjet) and Joe McNamara (Director IT, Nine)
Hosted by Callum Eade, Vice President APAC
Join us for an insightful and inspiring discussion about the future of modern digital operations.
Hosted by Callum Eade, Vice President APAC
Join us for an insightful and inspiring discussion about the future of modern digital operations.
12:55 PM - 1:40 PM
Industry Leaders Panel - From Reactive to Resilient: Leadership Perspectives on Operational Excellence
Shashank Kaul (CTO, Webjet) and Joe McNamara (Director IT, Nine)
Hosted by Callum Eade, Vice President APAC
Join us for an insightful and inspiring discussion about the future of modern digital operations.
Hosted by Callum Eade, Vice President APAC
Join us for an insightful and inspiring discussion about the future of modern digital operations.
1:45 PM - 2:10 PM
Coffee Break
Time for networking & refreshments.
1:45 PM - 2:10 PM
Coffee Break
Time for networking & refreshments.
2:10 PM - 2:50 PM
Panel Session - From Reactive to Preventative: The Platform Engineering Journey
Uzma Syed (Platform Engineering Product Owner, Greenstone), Phil Wait (Principal Engineer, Transurban), and Aron Campbell (Area Lead Observability, ING)
Moderated by Rukmini Reddy, SVP Engineering
Moderated by Rukmini Reddy, SVP Engineering
2:10 PM - 2:50 PM
Panel Session - From Reactive to Preventative: The Platform Engineering Journey
Uzma Syed (Platform Engineering Product Owner, Greenstone), Phil Wait (Principal Engineer, Transurban), and Aron Campbell (Area Lead Observability, ING)
Moderated by Rukmini Reddy, SVP Engineering
Moderated by Rukmini Reddy, SVP Engineering
2:50 PM - 3:25 PM
Fireside Chat - Disrupting and Re-Imagining Software Delivery Lifecycle in the Age of AI
Mirco Hering (Global Offering Lead, Accenture)
Moderated by David Ridge, Head of Solutions Consulting APAC
Moderated by David Ridge, Head of Solutions Consulting APAC
2:50 PM - 3:25 PM
Fireside Chat - Disrupting and Re-Imagining Software Delivery Lifecycle in the Age of AI
Mirco Hering (Global Offering Lead, Accenture)
Moderated by David Ridge, Head of Solutions Consulting APAC
Moderated by David Ridge, Head of Solutions Consulting APAC
3:25 PM - 3:50 PM
Quick Break
Refresh and prepare for the next session.
3:25 PM - 3:50 PM
Quick Break
Refresh and prepare for the next session.
3:50 PM - 4:30 PM
Championship Mindset: Lessons from Harry Garside
Hosted by Katherine Calvert, Chief Marketing Officer
3:50 PM - 4:30 PM
Championship Mindset: Lessons from Harry Garside
Hosted by Katherine Calvert, Chief Marketing Officer
4:30 PM - 4:50 PM
Customer Champion Awards Ceremony
Hosted by Dino Soepono, Director Customer Success APAC
4:30 PM - 4:50 PM
Customer Champion Awards Ceremony
Hosted by Dino Soepono, Director Customer Success APAC
4:50 PM - 5:00 PM
Closing Remarks
Final thoughts and wrap-up of PagerDuty On Tour Sydney 2026.
4:50 PM - 5:00 PM
Closing Remarks
Final thoughts and wrap-up of PagerDuty On Tour Sydney 2026.
5:00 PM - 6:00 PM
Networking Reception
5:00 PM - 6:00 PM
Networking Reception
Please Note: The conference agenda and lineup are subject to change. We strive to provide the most accurate and up-to-date information, but adjustments may be made to enhance the event experience. We appreciate your understanding and flexibility.