Best Practices & Insights, Customer Support, Product
Top tips to make Round Robin Scheduling successful for your team
You may have heard of Round Robin Scheduling before and thought to yourself, is this right for my team? Understanding how Round Robin Scheduling can...
Best Practices & Insights
A developer’s guide to programatically overcome fear of failure
People are more than happy to talk about their successes, but if you ask them about their failures, they can be much more hesitant to...
Engineering
How to get buy-in for on-call and design for humans
On-call is about more than just reducing mean time to acknowledge and mean time to resolve (MTTA and MTTR, respectively), it’s about improving the human...
Automation, Best Practices & Insights, Crisis Management, Customers, DevOps, Digital Operations, Digital Transformation, Engineering, Incident Management & Response, ITOps & Modern Ops, Monitoring, Product, Retail, Use Cases & Solutions
Resilience for Retailers Ahead of Peak Traffic Seasons
alerting, automation, Best Practices, customer, Customer Service, developer, devops, digital operations, digital operations management, digital transformation, engineering, Incident Management, incident response, it operations, ITOps, On-call, product, real-time operations, reliability, Services, webinar