30-day Free Trial on All Accounts

No credit card required. No long-term contracts or fees. Cancel any time.

Small

$24/month

Medium

$49/month

Large

$99/month

X-Large

$299/month

Enterprise

Contact Us
Users 3 7 15 25 Custom
Included Phone & SMS Alerts 50 100 200 2000 Custom
Included Email Alerts Unlimited Unlimited Unlimited Unlimited Unlimited
Services Unlimited Unlimited Unlimited Unlimited Unlimited
Escalation Policies Unlimited Unlimited Unlimited Unlimited Unlimited
On-Call Scheduling Yes Yes Yes Yes Yes
24-Hour Phone & Email Support No No No No Yes
Excess Alerts (Phone and SMS) $0.60 each $0.60 each $0.60 each $0.30 each Custom
All prices are in US dollars

Questions?

How does the 30 day free trial work?

Sign up (no credit card required), and you'll receive a fully-featured trial account for 30 days. We won't charge you for any SMS or phone calls you use during the trial period. If you decide not to register for a paid plan within 30 days, your account will expire at the end of the trial.

Can I change plans at any time?

Absolutely! Simply click on the "Account Settings" tab and you'll be able to upgrade or downgrade your plan.

Can I cancel my account at any time?

Yes, you can cancel your account at any time. We don't want to take your money unless you're 100% satisfied with our service.

Do I have to sign a long term contract?

Nope. Every plan is month to month.

How long does it take to process an order?

If you choose to sign up for a paid plan, your account status will be immediately updated to reflect your selected package. Since PagerDuty is provided as a web service, there's no need to wait for a shipment -- simply continue to use PagerDuty exactly as you did while on the trial.

What if I exceed my package's included alert quota?

Don't worry – we won't cut you off! We'll charge you the “excess alerts” fee associated with your pricing package for each phone and SMS alert you use beyond the monthly alert quota included in your package.

What is your refund policy?

We offer you a 30 day money back guarantee. After signing up for one of the paid plans, if you don't like the service, just contact us within 30 days and we'll refund you the full amount.

What credit cards do you accept?

We accept Visa, MasterCard, American Express, Discover and JCB. Currently we do not offer payment methods other than credit card.

Are custom plans available?

For plans with more than 25 users, contact us and we will work something out.

Any other questions?

If you have any other questions, please contact us and we'll get right back to you.

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