With the proliferation of mobile and citizen-facing applications in everyday life, state and local governments are under immense pressure to adopt new technologies and processes that will enable them to provide essential digital services to constituents and do more with fewer resources.

In this webinar, presented in partnership with Carahsoft, PagerDuty’s Julie Gunderson and Haroon Chohan explore why modernizing major incident response in state and local government is both fiscally sound and a critical necessity. They’ll also review best practices that IT organizations can utilize to manage budgets and improve citizen experiences by resolving critical incidents faster and preventing future occurrences.

You’ll learn:

• Trends impacting state and local government
• Challenges with the complexity of cloud and hybrid environments
• Best practices for modern incident response