Government organizations across public sector are under increasing pressure to modernize their IT infrastructure to meet the growing demands for digital services. All too often, there is a reality where government technology ends and public expectations begin. This is called the digital divide—a technology void on how best to maintain outdated legacy systems with limited IT budgets against the increasing needs for seamless, always-on digital interactions

This checklist provides a comprehensive framework to assess your organization’s current resilience strategy and determine a critical path forward to ensure that government services remain accessible, secure, and efficient for all.