Learn how consumer expectations measure up against IT’s ability to provide seamless digital experiences

Our survey shows that many organizations still experience frequent operational hurdles that lead to customer-impacting IT incidents and unmet customer expectations. In a world where 69.2% of consumers will stop trying or leave a digital app or service if it takes more than 15 minutes to resolve a service disruption—are you prepared to support digital services?

In this report:

  • How organizations are solving for digital disruption challenges with DevOps and monitoring
  • What is the business impact of digital downtime
  • Why 55.9% of teams see increased complexity resulting in more cognitive load a top digital operations challenge
  • Much more!

Get the Reports