Stressful. Demanding. Tiring. No matter what you call it, building and operating digital services in 2020 has been a hard job. From unprecedented surges in traffic and incidents to longer hours of unplanned work, teams everywhere are grappling with a harsh new digital reality.
Check out our recent global survey of 700 developers and IT operations professionals to get a sense of the feelings and realities we’re all facing today.
Key findings include:
- 4 out of 5 have seen increased pressure on digital services, and over half say it has reached never-before-seen levels
- 3 out of 5 are working an additional 10+ hours per week, and 2 out of 5 think burnout will be an issue in the near future
- 4 out of 5 feel automation can help with on-call and incident management—but opinions are more divided about the value in implementing AIOps
Read the report now!
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Global survey: The pressures of running digital services in 2020
Stressful. Demanding. Tiring. No matter what you call it, building and operating digital services in 2020 has been a hard job. From unprecedented surges in traffic and incidents to longer hours of unplanned work, teams everywhere are grappling with a harsh new digital reality.
Check out our recent global survey of 700 developers and IT operations professionals to get a sense of the feelings and realities we’re all facing today.
Key findings include:
- 4 out of 5 have seen increased pressure on digital services, and over half say it has reached never-before-seen levels
- 3 out of 5 are working an additional 10+ hours per week, and 2 out of 5 think burnout will be an issue in the near future
- 4 out of 5 feel automation can help with on-call and incident management—but opinions are more divided about the value in implementing AIOps
Read the report now!
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI