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Automated Incident Response: Journey From Manual to Automated

According to Gartner, “Automated incident response (AIR) solutions automate incident response processes by enabling centralized alert or incident routing. Using a policy or rule-based engine, on-call scheduler, or streamlined collaboration, this can improve operational efficiencies with action-oriented insights.”

Complexity is growing and teams are increasingly turning to automation to handle it. 73% of technical leaders we spoke to reported that they’re investing in AIOps and automation to help boost their operational processes and remove the burden of manual work. With automation as the first line of defense, teams can balance critical work between the humans and their machines. However, automation isn’t a one-and-done approach. It’s a journey that requires iteration to improve the way everyone works.

In this webinar, you’ll learn:

  • What AIR means and what problem it solves
  • How machines are taking the cognitive burden off humans
  • What the journey from manual to preventative looks like
  • How PagerDuty does AIR with a 10-minute demo

"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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Speakers

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Nick Castle

Sr Solutions Consultant

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Hannah Culver

Associate Product Marketing Manager

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Bobby Zimmerman

Professional Services Consultant

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