Webinar

Perspectives on Digital Operations: The Volume and Human Impact of On-Call and Real-Time Work

This webinar is part of a quarterly series, Perspectives on Digital Operations, which is designed to unpack common topics in digital transformation that are top-of-mind.

PagerDuty ingests roughly 30M events per day across the platform and filters them into about 55,000 critical incidents. Combining the power of machine automation with human action gives us a unique view on the context-rich tapestry of what’s happening across an ecosystem. We’ve captured some key insights in our inaugural platform insights report, The State of Digital Operations (launching July 28), which sheds light into the volume of real-time work, its growth over time, and how that increasingly burdens technical teams.

Join moderator Rachel Friesen, Director, GTM Operations and Planning, for a roundtable conversation with Engineering Manager Leeor Engel, Senior Engineering Manager Dileshni Jayasinghe, and Director of Product Marketing Julian Dunn as they talk through:

  • What we learned from looking at our own platform data about incident volume, operational health, and associated impact on on-call responders
  • How PagerDuty’s own engineering management thinks through on-call rotations and workload balancing given the present and future volume of real-time work
  • Tactics for investing in healthy DevOps practices and leveraging analytics to keep a pulse on employee morale and team health

    Register today and secure your spot!

Webinar

Perspectives on Digital Operations: The Volume and Human Impact of On-Call and Real-Time Work

Get the Webinar

This webinar is part of a quarterly series, Perspectives on Digital Operations, which is designed to unpack common topics in digital transformation that are top-of-mind.

PagerDuty ingests roughly 30M events per day across the platform and filters them into about 55,000 critical incidents. Combining the power of machine automation with human action gives us a unique view on the context-rich tapestry of what’s happening across an ecosystem. We’ve captured some key insights in our inaugural platform insights report, The State of Digital Operations (launching July 28), which sheds light into the volume of real-time work, its growth over time, and how that increasingly burdens technical teams.

Join moderator Rachel Friesen, Director, GTM Operations and Planning, for a roundtable conversation with Engineering Manager Leeor Engel, Senior Engineering Manager Dileshni Jayasinghe, and Director of Product Marketing Julian Dunn as they talk through:

  • What we learned from looking at our own platform data about incident volume, operational health, and associated impact on on-call responders
  • How PagerDuty’s own engineering management thinks through on-call rotations and workload balancing given the present and future volume of real-time work
  • Tactics for investing in healthy DevOps practices and leveraging analytics to keep a pulse on employee morale and team health

    Register today and secure your spot!

Meet our speakers:

Julian Dunn

Julian Dunn

Director of Product Marketing

Leeor Engel

Leeor Engel

Engineering Manager

Dileshni Jayasinghe

Dileshni Jayasinghe

Senior Engineering Manager

Rachel Friesen

Rachel Friesen

Director, GTM Operations and Planning