Anything can happen while you’re on-call. You can experience a quiet, incident-free shift or suffer a severe outage that makes your head explode. Since you...
Last week, we gave some suggestions for how you can spend your time when you are on-call. However, here are some things that you absolutely...
In a recent survey we conducted of on-call engineers, 51.5% of people stated that while on-call during non-business hours they like to spend time with...
Okay, breathe. Everything is going to be okay! In a recent survey we conducted, we learned that over 80% of you have admitted you have...
Many solutions offer email alerts to notify customers of an issue. Email alerts are effective if you’re in front of your inbox all day, but...
4 min read
Don’t know what to give your on-call colleague or family member for the holidays? Look no further. Get them something they will actually use. Create...
We had wide variety of Hack Day projects this month that showcased the unique talent we have here at PagerDuty. In this post, we’ll highlight three...
4 min read
The On-Call Scheduling Best Practices Series is back! In the first on-call best practices series, we covered what equipment is needed and how people want...
We’re excited to announce our latest integration with Honeybadger. Honeybadger monitors ruby apps in production to let you know when exceptions, downtime and performances issues...
1 min read
Since our first on-call best practices post back in March 2011, on-call scheduling methods have remained mostly unchanged. Many teams start off with sending email...
4 min read
We’re excited to announce that AWS CloudWatch now integrates with PagerDuty. In a recent survey we conducted, we learned that nearly 13% of people who...
Whether you’re a PagerDuty customer or discovering us for the first time, we’ve put together this post to highlight some of hacked workarounds that inspired...
3 min read
As part of our push to treat our API as a first class part of the Product, we’ve enabled CORS headers so you can embed...
2 min read
Customers always expect great support from every business, and they ought to if they pay a premium for it. Providing awesome support is a lot...
4 min read
We are very excited to announce a new integration with New Relic. As with all of our integrations, once you hook up New Relic to...
Our company literally grew out of our founders’ frustration at being on pager duty, where the person on-call would physically carry a pager — so...
One of the best things about growing our team at PagerDuty is that we have critical mass for things like Movember (it’s also an impressive...
1 min read
We are absolutely spoiled in terms the technical competence of our users, so sometimes it’s difficult for us to imagine that anyone would need help...
1 min read