2020 was a sudden and massive shift to digital for retailers around the globe. How are teams handling this change? And what are they doing to deliver and maintain great online retail experiences in this challenging new reality?

Read our brief for a closer look at the digital pressures faced by retailers today. Based on a survey of 600 IT Ops and DevOps professionals, see findings like:

• Digital incidents in retail increased 37% year-on-year in 2020
• 58% of retailers face “unprecedented levels of pressure” to keep digital services running perfectly
• 65% of DevOps and IT Ops teams struggle with alert noise every day

Plus, get tips for implementing a “you build it, you own it” culture and how to use automation—two key ways you can ease pressure on teams and maintain seamless digital shopping experiences.

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