Traditional ticketing tools are designed for queued workflows that are often not time-sensitive.
When problems occur in today’s digital services, PagerDuty is the go-to-platform for IT teams to respond and resolve those issues in minutes, not hours or days.
Pairing ITSM with a digital operations platform like PagerDuty bridges the gap between central IT and decentralized, line-of-business teams by:
Traditional ticketing tools are designed for queued workflows that are often not time-sensitive.
When problems occur in today’s digital services, PagerDuty is the go-to-platform for IT teams to respond and resolve those issues in minutes, not hours or days.
Pairing ITSM with a digital operations platform like PagerDuty bridges the gap between central IT and decentralized, line-of-business teams by: