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PagerDuty Pulse | On-Demand 2020 Q2 Release Notes

PagerDuty Pulse: Q2 Latest Releases, Features & Capabilities

Catch up on all the exciting things we’ve released over the past several months. In this edition of PagerDuty Pulse, you’ll get a view into our Spring release, which helps teams across the enterprise effectively take action during the most critical moments with the power of data, intelligence, and automation at scale. We’re excited to release and share new enhancements across all of our products (Event Intelligence, Modern Incident Response, Analytics, Visibility), as well as to the core platform.

Here’s a look into what we’ll be covering:

Platform Workflow Enhancements for IT Ops and DevOps Teams
New updates to the PagerDuty mobile app help teams to manage real-time work even more easily, from anywhere. We’re also excited to announce major updates to top integrations like Slack and ServiceNow as part of our ever-growing ecosystem.

  • Contextual search
  • Team Hierarchy (early access)
  • Redesigned mobile schedules & on-call shifts
  • Mobile multi-select workflows, new swipe actions, and more
  • Integrations: Slack, ServiceNow, and more

Unique Intelligence & Insights
PagerDuty’s rich and unique dataset helps organizations understand the impact of digital events on their business and customers while empowering them to take action in real time.

  • Event Intelligence improvements (grouping previews, event automation, and more)

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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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