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From Ticket-Time to Real-Time: Enabling Developers to Run What They Build

Previously presented by Damon Edwards at DeveloperWeek 2021.

The DevOps movement has been undeniably pulling Developers into Operations. “Shift left” and “You build it, you run it” have become familiar rallying cries. But how do you actually enable developers to participate in Operations when so many policies, processes, and tools were designed to keep them out? This talk will discuss how Real-Time Operations enables the safe (and sane) delegation of operational control, wherever it is needed.


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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

Top 50 Best Products for Mid-Market 2023 Top 50 Best IT Management Products 2023 Top 100 Best Software Products 2023

Speakers

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Damon Edwards

Senior Director, Product

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