Webinar

Perspectives on Digital Operations: Unlocking ROI and Operational Maturity


This webinar is the first in a quarterly series: Perspectives on Digital Operations, designed to unpack practical table topics around digital transformation that are top of mind.

Of 600 developers and IT Ops professionals surveyed by PagerDuty last year, 79% reported that digital acceleration must be their company’s number one priority in 2021. Yet, while business and technology leaders are looking to pick up the pace on digital transformation initiatives, they are also under pressure to control costs and minimize downtime. With an increased reliance on digital services, companies have more at stake when things go wrong. Those without a way to manage unplanned, real-time work are putting a lot at risk.

That’s why our first set of topics is on ROI and operational maturity. Understanding digital operations maturity is a critical step to becoming an innovative, resilient organization. Meanwhile, proving out the value of technology investments is an ongoing conversation that every leader has to have with their partners and stakeholders.

Join moderator Rachel Friesen, Head of Community and Advocacy, for a candid conversation with Senior Director of Solutions Marketing Lauren Wang and Business Value Consultant Mark Gabbard as they discuss proving out ROI and how to build strategies for tackling operational maturity goals for your organization.

In this session, we’ll be unpacking ROI and operational maturity, covering topics like:

  • Framing out maturity and PagerDuty’s digital operations maturity model
  • PagerDuty’s own methodology for conducting business value studies with our customers
  • What we’re hearing from our user community and customer base on value and operational maturity
  • Register today!

Webinar

Perspectives on Digital Operations: Unlocking ROI and Operational Maturity

Register Now

This webinar is the first in a quarterly series: Perspectives on Digital Operations, designed to unpack practical table topics around digital transformation that are top of mind.

Of 600 developers and IT Ops professionals surveyed by PagerDuty last year, 79% reported that digital acceleration must be their company’s number one priority in 2021. Yet, while business and technology leaders are looking to pick up the pace on digital transformation initiatives, they are also under pressure to control costs and minimize downtime. With an increased reliance on digital services, companies have more at stake when things go wrong. Those without a way to manage unplanned, real-time work are putting a lot at risk.

That’s why our first set of topics is on ROI and operational maturity. Understanding digital operations maturity is a critical step to becoming an innovative, resilient organization. Meanwhile, proving out the value of technology investments is an ongoing conversation that every leader has to have with their partners and stakeholders.

Join moderator Rachel Friesen, Head of Community and Advocacy, for a candid conversation with Senior Director of Solutions Marketing Lauren Wang and Business Value Consultant Mark Gabbard as they discuss proving out ROI and how to build strategies for tackling operational maturity goals for your organization.

In this session, we’ll be unpacking ROI and operational maturity, covering topics like:

  • Framing out maturity and PagerDuty’s digital operations maturity model
  • PagerDuty’s own methodology for conducting business value studies with our customers
  • What we’re hearing from our user community and customer base on value and operational maturity
  • Register today!

Meet our speakers:

Rachel Friesen

Rachel Friesen

Head of Community and Advocacy

PagerDuty

Lauren Wang

Lauren Wang

Senior Director of Solutions Marketing

PagerDuty

Mark Gabbard

Mark Gabbard

Business Value Consultant

PagerDuty